F&B Supervisor

Situated between vibrant Downtown Chicago and OHare International Airport Loews Chicago OHare combines accessibility comfort and style. Guests enjoy spacious and sophisticated accommodations luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers.

Who We Are: Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits retirement benefits
• Paid Sick Days Vacation Holidays & Paid Bereavement
• Training & Development opportunities career growth
• Pet Insurance & Pet Bereavement
• Complimentary parking
• Complimentary meals in Team Member Café while working
• Complimentary use of fitness center
• Team Member Hotel Rates other discounts perks & more
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What Were Looking For:

As a Food and Beverage Supervisor youll lead a dynamic team to deliver exceptional guest experiences across our dining and beverage outlets. From supervising staff and maintaining quality standards to assisting with training scheduling and inventory youll ensure smooth and efficient operations.

Who You Are:

• Lead and motivate a diverse team to ensure smooth operations

• Focus on delivering exceptional guest experiences and resolving issues promptly

• Maintain high standards in service presentation and operations

• Communicate effectively with staff and guests to ensure clarity and satisfaction

• Adapt quickly and solve problems in a fast-paced environment

• Passionate about hospitality and thrive in a fast-paced team-driven environment

• Veterans and military spouses are encouraged to apply

What You Will Do:

• Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency

• Monitor service quality food presentation and guest satisfaction to uphold high standards

• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery

• Assist with planning and managing special events banquets and private functions

• Greet guests address inquiries and resolve complaints promptly and professionally

• Gather and analyze guest feedback to suggest improvements and enhance experiences

• Supervise schedule and delegate tasks to service staff ensuring balanced workloads

• Conduct pre-shift meetings to communicate priorities updates and promotions

• Support recruitment onboarding and training of new team members

• Provide ongoing coaching and feedback to maintain service excellence

• Monitor inventory and stock levels coordinating purchases to meet operational needs

• Track sales control waste and implement portion control to optimize profitability

• Ensure compliance with health safety and hygiene regulations across all operations

• Regular attendance in conformance with standards

• May be required to work varying schedules to reflect business needs

• Required to attend all mandatory training sessions and meetings

• Perform other duties as assigned

Your Qualifications Include:

• Minimum of one year of food and beverage experience required; prior leadership or supervisory experience is preferred

• Thorough understanding of food and beverage techniques service standards and sanitation regulations

• Strong organizational communication and leadership skills with the ability to motivate teams

• Proficient in Microsoft Office and familiar with POS systems and basic financial reporting

• Ability to lift and carry food service trays weighing 35 pounds

• Skilled in working efficiently in fast-paced environments while maintaining attention to detail

• High School Diploma or equivalent preferred

Who Youll Supervise:

• Servers

• Bus persons

• Food Runners

• Bartenders

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits