F&B Assistant Manager

Job Summary:
The Assistant Food & Beverage Manager supports the daily operation of the hotels Food & Beverage department including restaurant bar banquet and other food and beverage operations. This position works closely with the Food & Beverage Director and management team to ensure exceptional guest service efficient operations proper staffing cost control and compliance with hotel company and brand standards.

The Assistant Food & Beverage Manager is a hands-on leadership position and is expected to maintain a visible presence throughout the operation support and coach team members assist with scheduling and payroll resolve guest concerns and help ensure all outlets operate safely efficiently and profitably.

Education & Experience:

• High school diploma or equivalent required.
• Minimum of 2 years of progressive Food & Beverage restaurant hotel or related hospitality experience preferred.
• Previous supervisory or management experience strongly preferred.
• Hotel Food & Beverage experience preferred.
• Strong knowledge of restaurant bar banquet and guest service operations.
• Knowledge of food safety sanitation health department requirements and applicable liquor laws.
• Experience with scheduling payroll inventory and cost controls preferred.
• Must possess or be able to obtain required alcohol service and food safety certifications.

• Open availability is required.
• Must be available to work evenings weekends and holidays based on business needs.
• Schedule will vary according to hotel occupancy events banquet functions and operational needs.
• Long and flexible hours may occasionally be required.

• Ability to stand and walk for extended periods throughout the shift.
• Medium work exerting up to 50 pounds of force occasionally and/or 20 pounds frequently to lift carry push pull or otherwise move objects.
• Ability to work in a fast-paced restaurant banquet and hotel environment.

• Communicate effectively and professionally with guests employees managers and other departments.
• Maintain a warm friendly courteous and service-oriented demeanor.
• Demonstrate strong leadership organization communication and problem-solving skills.
• Effectively multitask and prioritize responsibilities in a fast-paced environment.
• Respond appropriately to guest and employee concerns and assist with service recovery.
• Maintain regular and reliable attendance in accordance with AFP Management standards.
• Attend required hotel meetings trainings and departmental meetings.
• Participate in Manager on Duty (M.O.D.) coverage as required.
• Maintain professional appearance and grooming standards.
• Maintain confidentiality of employee guest and business information.
• Follow all AFP Management hotel Hilton brand safety sanitation and operational standards.
• Perform other duties as assigned by management.

The Assistant Food & Beverage Manager will:

• Assist with the overall day-to-day operation of the hotels Food & Beverage department.
• Provide hands-on leadership and floor coverage for restaurant bar banquet and other F&B operations as needed.
• Supervise coach train and support Food & Beverage team members.
• Ensure consistent execution of guest service and hospitality standards.
• Monitor service quality and take immediate action to resolve guest concerns.
• Assist with employee scheduling based on occupancy banquet activity business levels and labor expectations.
• Assist with payroll review timekeeping tip distribution and other departmental administrative responsibilities.
• Monitor labor costs productivity overtime and departmental expenses.
• Assist with inventory ordering requisitions receiving and control of food beverage liquor and operating supplies.
• Help maintain appropriate cost controls and identify opportunities to improve departmental profitability.
• Ensure compliance with all food safety sanitation health department and liquor regulations.
• Ensure all restaurant bar banquet kitchen-adjacent storage and service areas are maintained in a clean organized and safe condition.
• Assist with banquet operations including event execution staffing room set-up service standards and communication with culinary and catering teams.
• Review banquet event information and communicate service expectations to the appropriate team members.
• Coordinate with culinary catering sales front office housekeeping and other departments to ensure successful events and hotel operations.
• Conduct pre-shift meetings and service line-ups as needed.
• Train and coach employees on menu knowledge alcohol service guest service safety and departmental procedures.
• Assist with employee performance management coaching recognition and performance reviews.
• Ensure compliance with departmental SOPs and AFP Management standards.
• Assist in maintaining and controlling Food & Beverage equipment and submit maintenance requests when necessary.
• Maintain accurate departmental records and complete required reports in a timely manner.
• Keep the Food & Beverage Director informed of operational concerns staffing issues guest concerns and matters requiring additional attention.
• Support departmental and hotel training initiatives including CARE and other required programs.
• Promote teamwork accountability professionalism and a positive work environment.
• Make personal contact with guests throughout the operation and ensure overall guest satisfaction.
• Assume additional Food & Beverage leadership responsibilities in the absence of the Food & Beverage Director or other F&B leadership as assigned.

*Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation. DoubleTree by Hilton is a participant of E-Verify.