Fall Tournament Operations Intern

• Job Title: Fall Tournament Operations Intern
• Entity: The Ripken Experience - Pigeon Forge
• Reports To: Senior Manager Event and Hospitality Operations
• Pay Rate: $10/hr.
• Location: Pigeon Forge TN
• Anticipated Start Date: September 2026
• End Date: November 2026

Position Summary:

As a successful Intern you will be responsible for assisting with operations during our fall weekend events at the Ripken Experience in Pigeon Forge TN. This is a paid Internship while also being able to earn college credit.

Key Responsibilities:

• Work directly under the Event Coordinator in assisting him/her with rosters welcome packets and paperwork before each tournament
• Serve as a tournament official maintaining a working knowledge of rules and procedures announcing games and operating scoreboards
• Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament
• Work directly with front office personnel to successfully execute all tournaments
• Perform basic grounds crew duties such as field work and filling water coolers
• Execute basic cleaning duties which include but are not limited to sweeping mopping cleaning & stocking restrooms cleaning windows and picking up trash
• Assist Concessions and Retail Managers as needed. Responsibilities include but are not limited to cashier grill restocking retail floor
• Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service
• Absorb training and demonstrate the initiative desire and drive to help uphold the values established by the Ripken name and brand
• Work with staff to achieve objectives effectively and efficiently while providing a once -in-a lifetime experience for participants

Qualifications:

Required:

• Bachelors Degree or working towards Bachelors Degree in related field
• Computer skills particularly in Excel and Word
• Excellent verbal and written communication skills
• Strong work ethic
• Team player who is willing and able to listen and learn
• Ability and commitment to work long hours including weekends depending on business needs

#RipkenBaseball

#twintern

Required Experience:

Intern