Facility Program Manager Anticoagulation
Minneapolis, MN - USA
Job Summary
The Facility Program Manager manages all aspects of a distinct program to include policy development quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes. Coordinates a single program area of a complex pharmacy operation or multiple program areas within a facility to develop organize manage and control complex pharmacy programs.
Serves as a Facility Program Manager and Clinical Pharmacist Practitioner (CPP) in the Anticoagulation Clinic at the MVAHCS. The Facility Program Manager/CPP is responsible for planning developing and maintaining effective clinical anticoagulation pharmacy programs by implementing safe and effective medication management services to improve patient outcomes. Program management responsibilities include managing all aspects of the anticoagulation program at the MVAHCS including but not limited to policy development coordination of staff scheduling/education implementing process changes to improve patient care attend local/VISN/national meetings assigned and be a point of contact for all anticoagulation related items. The position requires knowledge and skill in using databases query tools and analytics for quality improvement initiatives. This role collaborates with multidisciplinary teams including pharmacy leadership administrative staff and facility leadership to guide and evaluate the anticoagulation program within the MVAHCS.
The CPP is responsible for providing evidence-based pharmaceutical care service helping achieve positive patient centric outcomes through direct and indirect interaction with patients providers and interdisciplinary teams. The CPP is responsible for providing and documenting pharmaceutical care of assigned veterans within the anticoagulation program and providing coverage as needed for unassigned veterans. The CPP serves as an advanced practice provider to initiate modify or discontinue medication therapy as outlined in the individuals Scope of Practice. The CPP promotes and manages drug therapy based on current clinical knowledge that is consistent with policies established at the national VISN and local levels.
FUNCTIONS OR SCOPE OF ASSIGNED DUTIES:
- Facility Program Management (10-25%) The incumbent will provide comprehensive anticoagulation oversight within Pharmacy Service and supporting all anticoagulation services within MVAHCS. Activities include but are not limited to:
- Responsible for developing organizing coordinating and managing all pharmacy aspects of the anticoagulation program. This includes the ability to solve problems coordinate and organize responsibilities to maximize outcomes in the program area. It also includes working with leadership to establish program goals and the development or adjustment of operational plans and procedures to achieve them.
- Assists with any updates or implementations of guidance documents which could include policies standard operating procedures clinical guidance documents or job aids.
- Identifies quality improvement initiatives to address issues related to anticoagulation medication safety develops proposals for procedures to implement changes; identifies resources needed to affect change; assists in training of affected personnel; and helps establish monitoring methods to assess effectiveness of changes.
- Utilizes informatics resources (such as DOAC Dashboard Time in Therapeutic Range (TTR) Theradoc and Microsoft SQL Server Management Studio PMTs) to streamline anticoagulation stewardship efforts by identifying veterans on anticoagulants at risk for adverse or safety events.
- Pharmacy Program Management (25-75%)
- Serves as the coordinator of training/education for staff including but not limited to: new employee orientation/training process changes and education updates to clinical guidance.
- Assists with organization and coordination of anticoagulation safety huddles leader rounds topic discussions and other pertinent meetings.
- Collaborates with other pharmacy leadership and staff to fulfill daily job functions (eg daily schedule shifts in workload other unplanned events).
- Clinical Functions (25-75%) Functions as an advanced practice provider with a scope of practice to provide comprehensive medication management (CMM) for identified VAMC facilities as outlined in VHA Handbook 1109.11 Clinical Pharmacy Services.
- Core activities outlined within a scope of practice include but are not limited to:
- Executing therapeutic plans utilizing the safest and most cost-effective medication treatments.
- Performing objective assessments necessary to ensure the patients appropriate clinical responses to therapy.
- Ordering subsequent review and action on appropriate laboratory tests and other diagnostic studies
- Conducts face to face and virtual encounters with patients (telephone VA Video Connect CVT) for comprehensive medication management in practice areas identified in their individual scope of practice.
- Core activities outlined within a scope of practice include but are not limited to:
Work Schedule: Full-Time Monday through Friday 07:30am - 4:00pm
Telework: Ad-Hoc ONLY
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
- You must be a U.S. Citizen to apply for this job.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Complete all application requirements detailed in the Required Documents section of this announcement.
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
All requirements must be met at the time of the announcement closing.
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d)
- Education:
- Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education 20 North Clark Street Suite 2500 Chicago Illinois 60602-5109; phone: or through their Web site at: (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
- Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT)
- Licensure: Full current and unrestricted license to practice pharmacy in a State Territory Commonwealth of the United States (i.e. Puerto Rico) or the District of Columbia.
- Exception. Non-licensed pharmacists who otherwise meet the eligibility requirements may be given a temporary appointment at the entry level as a Graduate Pharmacist under the authority of 38 U.S.C. 7405(c)(2)(B). The appointing official may waive the requirement of licensure for a period not to exceed 2 years for a pharmacist that provides care under the supervision of a licensed pharmacist. For grade levels above the GS-11 the candidate must be licensed.
- Failure to Obtain License. In all cases pharmacists must actively pursue meeting state prerequisites for licensure starting from the date of their appointment. At the time of appointment the supervisor will provide the unlicensed pharmacist with the written requirement to obtain licensure the date by which the license must be acquired and the consequences for not becoming licensed by the deadline. Failure to become licensed within 2 years from date of appointment will result in removal from the GS-0660 Pharmacist series and may result in termination of employment.
- Grandfathering Provision. All licensed pharmacists employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title series and grade held including positive education and licensure/certification/registration that are part of the basic requirements of the occupation.
Grade Determinations:
GS-13 Facility Program Manager
- Experience: In addition to the GS-12 requirements must have 1 year of experience equivalent to the next lower grade level GS-12. The GS-12 requirements include:
- Knowledge of professional pharmacy practice.
- Communicate orally and in writing to both patients and health care staff.
- Knowledge of laws regulations and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security.
- Skill in monitoring and assessing the outcome of drug therapies including physical assessment and interpretation of laboratory and other diagnostic parameters. AND
- Knowledge Skills and Abilities (KSAs): Pharmacists assigned to this position must demonstrate the following KSAs:
- Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
- Expert understanding of regulatory and quality standards for their program area.
- Ability to solve problems coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise.
- Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy.
- Advanced skill in monitoring and assessing the outcome of drug therapies including physical assessment and interpretation of laboratory and other diagnostic parameters.
(1) Knowledge of Professional Pharmacy Practices. To be creditable the experience must have demonstrated the use of knowledge skills and abilities associated with professional pharmacy practice. Professional practice means paid/non-paid employment as a professional or unlicensed graduate pharmacist as defined by the appropriate licensing board.
(2) Residency and Fellowship Training. Residency and fellowship training programs in a specialized area of clinical pharmacy practice may be substituted for creditable experience on a year-for- year basis. The pharmacy residency program must be accredited by the American Society of Health- System Pharmacists (ASHP). A fellowship program that is not accredited by the American College of Clinical Pharmacy (ACCP) will need to have comparable standards for experience to be creditable (Professional Standards Board refers to the Deputy Chief Consultant for Professional Practice for the determination).
(3) Quality of Experience. Qualifying experience must be at a level comparable to pharmacy experience at the next lower level. Experience as a Graduate Pharmacist is creditable provided the candidate was used as a professional pharmacist (under supervision) and subsequently passed the appropriate licensure examination.
(4) Part-time Experience. Part-time experience as a professional pharmacist is credited according to its relationship to the full-time workweek. For example a pharmacist employed 20 hours a week or on a 1/2-time basis would receive 1 full-time workweek of credit for each 2 weeks of service.
Preferred Experience: Highly desirable candidates will have recent experience in a current or previous job (including residency training) that work with programs and data analytics specific to anticoagulation program management; advanced pharmacy degree (PharmD); PGY1 Pharmacy Practice Residency; PGY2 specialty residency or equivalent experience in the specialty applicable to this position.
Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-13
Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.
A transcript must be submitted with your application.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care you will operate in a model with three core elements seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veterans community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor Americas Veterans by providing exceptional health care that improves their health and well-being.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC