Facility Operations Specialist

This position is with the Department of Homeland Security (DHS) within U.S. Customs and Border Protection Office of Facilities and Asset Management Operational Support Facilities Division. The BPAM PMO is within the OSF Division which is responsible for overseeing the planning construction maintenance repairs operations and sustainment of OFAMs facilities.

This position starts at a salary of $106437.00 (GS-13 Step 1) to $138370.00 (GS-13 Step 10).

In this Facility Operations Specialist position you will become a key team member of Homeland Security professionals involved in maintaining repairing and improving CBP facilities utilities and grounds within the El Centro or El Paso AOR ensuring operational readiness and compliance with safety health and regulatory standards. The assigned area includes buildings equipment utilities facility sites and supply functions. Typical Work assignments include:

• Providing guidance in facility operations maintenance and project management reviewing project documents for completeness and accuracy.
• Determining appropriate courses of action to address program changes technological advancements unforeseen events and conflicting requirements.
• Monitoring and evaluating contractor performance.
• Developing statements of work (SOW) and independent government cost estimates (IGCE) to identify needs and draft contract language.
• Utilizing various software and construction related technical documents. Software may include TRIRIGA to track maintenance requests asset management and work orders; construction estimating tools resource planning tools to support the development of cost estimates and inform the Independent Government Cost Estimate (IGCE) and assist in allocating staff materials and equipment; tools to create edit and markup construction documents to enable review and annotation of architectural drawings building plans or other technical documents; Microsoft Project to project scheduling progress tracking and milestone management etc.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed select the Rest of United States pay table. Some positions fall under a special pay rate depending on the series grade level and location of the visit this link to view special pay rate charts.

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• As an employee of CBP you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees and to CBP employees specifically as well as the criminal conflict of interest statutes. Once you enter on duty these rules include obtaining approval for outside employment or business activity to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
• DHS uses E-Verify an internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• Financial Disclosure is required.
• Bargaining Unit: This is a bargaining unit covered position represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU.

Experience GS-13: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level performing duties such as:

• Applying facility management and maintenance principles to resolve technical issues resulting in uninterrupted operations across multiple sites.
• Managing power generation and utility systems (including HVAC evaporative cooling emergency generators plumbing pipe grading and electrical transformer loads) ensuring compliance with safety standards and reducing downtime by 20%.
• Developing scopes of work and cost estimates for complex building systems and construction projects leading to accurate project budgeting and completion within established timelines.
• Ensuring facility operations met regulatory requirements by interpreting and implementing design standards administrative manuals and departmental policies supporting successful procurement of equipment and services.
• Coordinating with cross-functional teams to modify plans methods and procedures proactively preventing facility maintenance issues and optimizing maintenance practices based on building structural assessments.

NOTE: Your resume must explicitly indicate how you meet this requirement otherwise you will be found ineligible. Please see the Required Documents section below for additional resume requirements.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

You must:

• Meet all qualification requirements including education if applicable to this position subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/19/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been within the last 5 years a political Schedule A Schedule C Non-career SES or Presidential Appointee employee in the Executive Branch you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agencys core values of vigilance service to country and integrity. During the screening and/or background investigation process you will be asked questions regarding any felony criminal convictions or current felony charges the use of illegal drugs (e.g. marijuana cocaine heroin LSD methamphetamines ecstasy) and the use of non-prescribed controlled substances including any experimentation possession sale receipt manufacture cultivation production transfer shipping trafficking or distribution of controlled substances. For additional information on the preemployment process review the following link: Applicant Resources CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor intern consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government you are not CTAP eligible. View information about CTAP eligibilityon OPMs Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Required Experience:

IC