Facility Manager

Koniag Services Inc. a Koniag Government Services company is seeking an experienced Facility Manager of an IT Call Center operations in support of our government clients in the Nashville Tennessee area. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and ideal candidate is a motivated and customer-focused leader with a solid background in supporting IT service desk and call center programs within a federal government environment. They bring strong organizational skills a collaborative management approach and dedication to delivering consistent high-quality service to government end users. Ability to obtain a government security clearance may be required to support Koniag Services Inc. and our government customers. The Facility Manager oversees the design leasing buildout and daytoday operations of a secure mission-critical Level II facility supporting safety and security functions. This role manages architectural planning security systems communications infrastructure and operational readiness for a sq. ft. facility operating 24/7/365 call center operations. Principal responsibilities will include but are not limited to:Lead site management facility design and buildout in alignment with federal security and operational architectural layouts workspace planning and secure communication system implementation of PACS surveillance intrusion detection and TACCOM compliance with Interagency Security Committee (ISC) and GSA redundant power mechanical electrical plumbing and IT infrastructure emergency preparedness and continuity-of-operations (COOP) contractor activities quality control and phased with Koniag Corporate Security and Facility Management to ensure site policy standard meets that of the corporate building owner maintains utilities and critical systems (power continuity HVAC water IT conduit space).Address environmental risks hazard mitigation and incident response procedures related to the building infrastructure limitations or upgrades needed to support secure communications or mission-critical building owner maintains utilities and critical systems (power continuity HVAC water IT conduit space). Submit and track building ownermanaged work orders for structural mechanical electrical or plumbing landlord-required inspections or testing (fire systems elevators sprinklers). Verify timely completion of repairs and maintain documentation for compliance personnel on facility security protocols and operational and Experience:Required:Bachelors degree in Facilities Management Engineering Architecture Security Management or related field.5 years managing secure or mission-critical with high-security systems federal standards and 24/7 operational of ISC Risk Management Process GSA requirements and secure communications project management coordination and communication :Masters degree in Business Administration (MBA) Information Technology Public Administration or a related experience supporting federal IT service desk or call center contracts in a Facility Manager or equivalent leadership Skills and Competencies:Exceptional communication skills in English both written and oral with the ability to effectively engage government stakeholders technical teams and frontline call center staff at all leadership and people management skills with demonstrated success leading multi-shift call center or service desk teams in a structured service delivery understanding of federal government contracting processes including FAR compliance contract deliverable management and COR/CO in planning scheduling financial management and risk mitigation within a government contracting in Microsoft Office Suite (Word Excel PowerPoint Outlook) and collaboration tools such as Microsoft Teams and analytical and problem-solving skills with the ability to make informed operational decisions in a fast-paced customer-focused ability to manage competing priorities and deliver results in a deadline-driven to obtain and maintain government security clearance as Skills and Competencies:Active government security clearance (Secret or higher).Masters degree in a related such as CFM PSP or Equal Employment Opportunity Policy:The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website please contact Heaven Wood via e-mail at or by calling to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please visit Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352