Facilities Support Coord

Facilities Coordinator

Location: Wexford PA 15090

Reports To:Workplace Experience Manager

Schedule: Onsite (Monday-Friday)

Hours: 7am-4pm

Position Summary

The Facilities Support Coordinator provides essential dayâtoâday operational administrative and facilities communication support to ensure the office remains clean functional safe and welcoming. This hospitalityâdriven role supports the Workplace Experience Manager in delivering a highâquality workplace environment by assisting with visitor management office operations mail and package handling meeting room readiness and communicating updates.

The ideal candidate is reliable detailâoriented serviceâminded and comfortable performing tasks that keep an innovative office running smoothly.

Key Responsibilities

Hospitality & Visitor Management

• Assist with greeting visitors supporting checkâin and badging processes and ensuring a polished frontâofâhouse experience.
• Provide professional communication to visitors employees and vendors.
• Support the Workplace Experience Manager in delivering a consistent hospitalityâcentered workplace experience for both internal employees and external guests.

Backup Content Management Support

• Partner with the Director of Internal Communications to maintain and communicate workplace content.
• Provide backup support for content publishing tools.

Meeting and Event Support

• Coordinates directly with the Workplace Experience Manager to prepare for upcoming meetings/events to determine the best support approach.
• Supports dayâof logistics greeting vendors directing attendees and ensuring spaces remain clean stocked and operational throughout the meeting/event.

Mailroom & Logistics

• Receive sort and distribute incoming mail and packages throughout the day.
• Coordinate outgoing mail and maintain postage or shipping equipment.
• Create shipping labels and support package tracking as needed.
• Maintain mailroom organization and inventory of shipping materials.

General Support

• Provide backup support for workplace programs and initiatives.
• Jump in wherever needed to maintain a smooth efficient and employeeâfriendly office environment.

Qualifications

• 13 years of experience in facilities support hospitality office coordination or workplace experience.
• Strong service mindset with a willingness to go above and beyond.
• Comfortable with light physical tasks (lifting small boxes moving chairs room resets).
• Familiarity with visitor management systems access control and basic office technology.
• Strong communication organization and multitasking abilities.
• Dependable proactive and comfortable working onsite in a fastâpaced environment.
• High school diploma or equivalent required.

Key Competencies

• Service Orientation:Creates a welcoming polished workplace environment.
• Reliability:Consistently follows routines and completes tasks with accuracy.
• Team Support:Works closely with and takes direction from the Workplace Experience Manager and Director of Internal Communications.
• Adaptability:Comfortable shifting priorities and assisting wherever needed.