Facilities Manager, Collections Center
Job Location:
San Francisco, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Reporting to the Director of Facilities and Operations the Facilities Manager provides day-to-day leadership for facilities services and site readiness at the Collections Center (CC) SFMOMAs dynamic collections research and storage center. This role partners as a peer with the Operations Manager to ensure the CC runs smoothly safely and efficiently for staff visitors and vendors.
With a primary focus on facilities activities at the CC this role coordinates building services and maintenance work; troubleshoots issues; oversees service requests from intake through resolution; and supports project/construction management for capital improvements at the Collections Center. The Facilities Manager serves as a key on-site liaison with the People Team (HR) and IT to support staff needs that intersect with the workplace environment (e.g. onboarding logistics delivery of workplace meals workstation moves access coordination basic connectivity/peripheral issues routing) and ensures timely communication and follow-up with internal partners and external service providers. At the Collections Center the Facilities Manager is a vital partner to colleagues in Collections in the long-term care and accessibility of SFMOMAs collections as well as loans to the museum including the Fisher Collection.
The CC Facilities Manager maintains clear documentation service standards and responsive supportanticipating needs reducing downtime and driving continuous improvement across CC facilities operations.
- Facilities Operations Management (Collections Center)
- Oversee day-to-day facilities activities at the Collections Center (CC) ensuring workspaces and shared areas are clean safe functional and operationally ready.
- Coordinate routine inspections and basic preventative maintenance activities; track recurring issues and support long-term resolution planning.
- Serve as the on-site point of contact for facilities-related incidents and outages; troubleshoot within scope and escalate promptly as needed.
- Vendor & Service Provider Management
- Coordinate access scheduling and on-site support for vendors and service providers engaged in facilities activities; meet vendors on-site confirm scope and ensure work is completed to standard.
- Support procurement workflow by collecting quotes tracking work orders verifying completion and assisting with invoice review/processing as directed.
- Maintain vendor visit logs and service documentation; communicate planned work and impacts to CC stakeholders.
- Capital Improvements & Project/Construction Management (CC)
- Support planning and execution of CC capital improvement projects (e.g. space upgrades infrastructure replacements) in partnership with the Director of Facilities and Operations and other internal stakeholders.
- Coordinate construction activities on-site including access staging safety requirements scheduling and communication of impacts to staff and neighbors.
- Track project scope milestones punch lists and closeout documentation; help ensure deliverables meet quality safety and operational standards.
- Assist with contractor coordination RFIs/submittals routing and collection of quotes and change order documentation as directed.
- Service Requests Ticketing & Troubleshooting
- Own facilities-related service request intake triage and tracking; create update and close tickets and ensure service-level follow-through.
- Provide hands-on fixes to minor problems (e.g. basic repairs resets replacements) and coordinate specialized support when required.
- Maintain clear status updates with requestors; identify bottlenecks and implement improvements to reduce repeat issues.
- Facilitate urgent repairs by working with Engineering to provide updates on work and condition.
- Cross-Functional Partnership (Operations People IT)
- Partner as a peer with the Operations Manager to coordinate site priorities coverage communications and response to operational needs at the CC.
- Act as an on-site liaison with the People Team (HR) and IT for workplace-related support needs (e.g. onboarding logistics coordination workstation moves access coordination routing basic IT/peripheral issues).
- Support space changes moves and minor projects by coordinating logistics vendor access and stakeholder communications.
- Safety Compliance & Documentation
- Support site safety and compliance by following established procedures reporting hazards and assisting with routine inspections drills and communications as assigned.
- Maintain accurate records of service requests vendor work and facility conditions; prepare basic reports and recommendations for the Director of Facilities and Operations.
- Perform other duties as assigned.
- High school diploma or GED required. Associate degree trade school coursework or relevant certifications (e.g. facilities safety building systems project coordination) preferred or equivalent working experience.
- Minimum of four (4) years of experience in facilities operations building services workplace services or a related role.
- Experience coordinating vendors managing service requests/ticketing and supporting building maintenance activities in a multi-department environment is preferred.
- Experience supporting capital projects and on-site construction coordination is a plus.
- Strong customer-service mindset with the ability to balance responsiveness with safety policy and operational priorities.
- Working knowledge of facilities operations and building services; ability to troubleshoot common workplace and equipment issues and escalate appropriately.
- Demonstrated ability to coordinate vendors and service providers confirm scope of work and follow through to completion.
- Experience with ticketing/helpdesk systems and maintaining accurate timely documentation and status updates.
- Ability to support project/construction coordination activities including scheduling stakeholder communications tracking scope/milestones and managing punch lists.
- Strong organization and prioritization skills; ability to manage multiple concurrent requests and shifting deadlines.
- Clear professional communication skills; ability to partner effectively with Operations People (HR) IT and other stakeholders.
- Commitment to fostering an equitable respectful and safe environment in a dynamic culturally diverse workplace.
- Four (4) days/week at the Collections Center in South San Francisco and one (1) day/week at the Museums Third Street location.
- Combination of sedentary and active work with an on-site presence throughout the Collections Center.
- Must be able to conduct visual inspections of spaces move through facility areas and communicate directly with staff partners and vendors.
- Willingness to work flexible hours; evenings and weekend hours required.
Job posting open date: 10/2/26
All jobs posted will remain open for at least five business days.
We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period. Applications will not be accepted after a posting has been closed.
Required Experience:
Manager
About Company
Visit one of the largest museums of modern and contemporary art in the United States and discover artists from around the world.
