Facilities Maintenance Manager
Punta Gorda, FL - USA
Department:
Job Summary
As Starling continues through its development and amenity opening phase this role will play a critical part in transitioning newly constructed facilities from construction to daily community operations. The ideal candidate is hands on when needed but also capable of developing systems managing priorities coordinating vendors maintaining documentation and building a preventive maintenance program from the ground up.
- Participate in turnover inspections of the Amenity Center Fitness Center pool facilities courts and other community assets.
- Develop and maintain punch lists for newly constructed facilities and amenities.
- Coordinate with construction teams contractors vendors and management to track outstanding deficiencies through completion.
- Track warranty items and submit warranty claims when appropriate.
- Assist with equipment commissioning and confirm that equipment building systems and community assets are operational before turnover.
- Establish facility documentation equipment records warranties manuals service agreements and asset inventories.
- Develop and manage a comprehensive preventive maintenance program for community facilities and equipment.
- Utilize MIRA to manage assets preventive maintenance schedules inspections work orders documentation and maintenance history.
- Maintain an accurate inventory of community equipment tools replacement parts warranties and major assets.
- Conduct routine inspections of buildings amenities equipment courts pool areas and other community facilities.
- Identify maintenance concerns before they become larger operational issues.
- Maintain appropriate records of inspections repairs service calls warranties and preventive maintenance.
- Coordinate and oversee vendors and contractors performing work throughout the community.
- Verify work completion quality and compliance with community expectations.
- Coordinate proposals service schedules repairs inspections and warranty work with approved vendors.
- Assist management with evaluating vendor performance and identifying maintenance or capital needs.
- Coordinate access for contractors and vendors performing work within community facilities.
- Support the safe and compliant operation of community pool and aquatic facilities.
- Perform or oversee routine pool inspections water chemistry monitoring equipment checks and maintenance.
- Maintain required pool operational records.
- Coordinate pool equipment repairs and service with qualified vendors.
- Support compliance with applicable Florida Department of Health requirements and community operating standards.
- Maintain current Certified Pool Operator certification.
- CPO Certification required or must be obtained within 90 days of hire. Company paid.
- Receive prioritize document and respond to Member reported facility and maintenance concerns.
- Maintain professional response and completion standards for Member work orders.
- Communicate appropriately with Members regarding maintenance concerns facility closures repairs and expected completion timelines.
- Provide exceptional customer service consistent with a hospitality focused resort community.
- Maintain clean safe attractive and operational community facilities.
- Coordinate facility hurricane and severe weather preparation procedures.
- Secure community facilities pool areas courts outdoor furniture equipment signage and other assets before severe weather events.
- Maintain hurricane preparation checklists and required supplies.
- Participate in post storm inspections and damage assessments.
- Coordinate emergency repairs cleanup vendors and restoration activities following severe weather.
- Participate in the propertys emergency response and on call rotation as required.
- Coordinate required fire and life safety inspections and maintain associated records.
- Monitor fire extinguishers emergency equipment AEDs emergency lighting exit signage and other safety equipment.
- Identify potential safety hazards and take appropriate corrective action.
- Maintain facilities in accordance with applicable safety requirements and company standards.
- Perform or coordinate routine building maintenance as necessary.
- Troubleshoot basic electrical plumbing carpentry mechanical and facility related issues.
- Complete minor repairs when appropriate and coordinate licensed contractors when specialized work is required.
- Assist with painting hardware replacement fixture replacement furniture assembly equipment installation and other facility needs.
- Maintain tools maintenance areas equipment and supplies in a safe and organized condition.
- Order necessary parts and supplies within established purchasing procedures.
- Assist with development and management of the facilities operating budget.
- Monitor maintenance expenses repair costs supplies vendor services and equipment needs.
- Identify future capital replacement and facility improvement needs.
- Develop operating procedures inspection schedules maintenance standards and facility checklists.
- Coordinate facility priorities with community leadership and other department leaders.
- Provide direction and oversight to maintenance staff contractors and vendors as applicable.
- Support future Facilities team members as the community grows.
- Maintain appropriate service levels during weekends events emergencies and periods of high community activity.
- Perform additional facility related responsibilities necessary to support community operations.
- Two or more years of experience in facility maintenance community association operations hospitality club operations resort operations or a related environment preferred.
- Experience working within a large HOA resort style community club hospitality property or similar environment preferred.
- Experience coordinating vendors contractors work orders preventive maintenance or facility projects preferred.
- Working knowledge of electrical plumbing carpentry mechanical systems and general building maintenance.
- Experience with facility management or work order software preferred.
- Ability to prioritize multiple operational needs in a developing and fast paced environment.
- Strong organizational communication documentation and customer service skills.
- Ability to work independently while coordinating effectively with management vendors contractors Members and other departments.
- High school diploma or GED required.
- Trade school certification technical training or equivalent facility maintenance experience preferred.
- Certified Pool Operator certification required or must be obtained within 90 days of hire. Company paid.
- Valid drivers license required.
- Proficiency with email Microsoft Word Excel internet-based systems and mobile applications.
- Ability to learn and utilize MIRA for work orders asset management preventive maintenance inspections and documentation.
- Ability to maintain accurate digital records reports photographs inspection documentation and vendor information.
- While performing the duties of this position the employee may be required to stand walk climb bend kneel crouch reach and work indoors and outdoors in Florida weather conditions.
- The employee must be able to safely use common hand and power tools and occasionally lift or move up to 50 pounds.
- The position may require operation of a motor vehicle or golf cart.
- This position requires schedule flexibility based on community operations and may include occasional evenings weekends holidays emergency response hurricane preparation and on call responsibilities.
- Medical dental and vision coverage
- 401(k) with employer match subject to eligibility requirements
- Paid time off and applicable leaves of absence
Required Experience:
Manager
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more