FA AdvisorVA Specialist

Under general supervision the individual in this role will be responsible for providing information and assistance to students campus administrative staff faculty and outside agency representatives regarding various financial aid programs and VA benefits. They will be tasked with conducting needs analysis and creating a tentative award package. Additionally this role will involve initiating document tracking and managing paper flow as necessary. The individual will also be responsible for addressing and resolving student inquiries issues and problems ensuring that appropriate actions are taken to satisfy the student company and regulatory agencies while adhering to policies procedures and legal requirements.

Responsibilities

• Conduct preliminary packaging interviews with potential VA students
• Deliver positive customer service-based presentations and responses to student inquiries
• Provide potential students and continuing students with accurate information regarding the application process and their eligibility for state and federal assistance alternative financing and VA benefits
• Collect information and determine a students eligibility for proper packaging of funds
• Advise students of their obligations to provide information and the resulting consequences when verification or documentation of status is
• Answer student questions concerning their financing package professionally accurately and in a positive manner
• Review student eligibility documents for completeness and accuracy. Initiate appropriate tracking system for applications and missing documentation which the student must complete
• Perform diligent follow-up on missing paperwork due from students to complete their files promptly
• Attend relevant workshops to remain current with regulatory changes and to meet the Veteran Administration training requirements

Requirements

• Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to remain highly organized
• Functional knowledge of Microsoft Office systems
• Able to travel to campuses in support of VA audits workshops trainings and events as requested.

Preferred:

• Prior work experience with Veterans Administration Benefits and/or Federal Financial Aid at a vocational school community college or university.

Education and Experience

• High School Diploma or equivalent
• Minimum 2 years of responsible general clerical experience in a college or university financial aid office; or an equivalent combination of education training and experience

Full-Time Benefits

• Medical Dental Vision
• Life and Disability Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Growth Opportunities

About Us

For over 80 years Lincoln Tech has been one of the nations leading providers of career training in Healthcare Automotive/Diesel Skilled Trades Information Technology.

Lincoln Tech is an Equal Opportunity Employer.

• Email:
• Website: FA Advisor/VA Specialist-15110