External Communications Associate

Join our highly talented Consumer Banking public relations team in an exciting and dynamic work environment.

As an Associate in the External Communications team you will support a diverse portfolio of external communications initiatives advancing strategic priorities focused on financial health and integrated campaigns. This role focuses on advancing earned and paid media strategies that promote impact-driven programs and community engagement.

Job Responsibilities:

• Support external communications for Community and Business Development advancing strategies that highlight the firms impact in communities and align to business priorities.
• Develop and execute integrated earned and paid media strategies including sponsorships and partner-driven campaigns to amplify key programs and community investments.
• Partner closely with Marketing and external partners to develop sponsored content scripts talking points and campaign messaging that align with and advance business objectives.
• Draft and deliver high-quality communications materials including press releases executive briefings and messaging for internal and external audiences.
• Serve as a key coordinator across internal stakeholders and agency partners ensuring alignment consistency and disciplined execution across campaigns.
• Support communications processes tied to external engagement including speaker preparation materials development and readiness for field-based teams.
• Monitor analyze and report on media coverage and paid/earned performance providing insights to inform future strategy and improve outcomes.
• Support proactive and reactive media engagement including issue management and coordination with corporate communications partners.

Required qualifications capabilities and skills:

• Minimum 4 years of experience in public relations communications or journalism with experience in corporate and/or agency environments.
• Experience supporting integrated communications strategies that include earned and paid media ideally with exposure to sponsorships or partnership-driven campaigns.
• Strong writing and storytelling skills with experience developing executive-level materials and messaging.
• Demonstrated ability to work with external partners (e.g. agencies sponsors or content partners) to deliver coordinated communications programs.
• Experience supporting media relations and identifying opportunities to elevate brand reputation or community impact.
• Ability to manage multiple priorities and stakeholders in a fast-paced highly matrixed environment.
• Familiarity with media monitoring reporting and performance measurement with the ability to translate results into actionable insights.
• Collaborative mindset and strong partnership skills across marketing business and communications teams.