Experienced Logistics & Warehouse Associate

Job Purpose:

Inspect receive & place into inventory new and used equipment

Maintain a safe well-organized & clean warehouse environment

Prepare equipment & tools based on work schedule

Assist with product installations at customer site as required.

Prepare/repair rental equipment for reuse

Rental equipment delivery

Primary Responsibilities

Maintains physical inventory located at the warehouse(s) in an organized and efficient manner. Proactively improves or makes recommendations for improving inventory control. Refurbished used stairlifts; cleans used ramp.

In collaboration with the Project Manager & Customer Care Manager(s) has primary responsibility for maintaining timely & accurate inventory records in the appropriate systems as the equipment is delivered installed or recovered.

Reorders core equipment as necessary; collaborates with Owner to order custom equipment.

Maintains tools and specialty equipment in safe working order or replaces as required. Includes maintaining charged batteries for hand tools. Proactively improves or makes recommendations for improving storage and readiness of special tools.

Prepares standard and custom equipment and any specialty tools before the scheduled installation date. Cuts rail for straight stairlifts pre-assembles feet for curved stair lifts and pre-stages job packets with the equipment for each job.

Assists with loading equipment in company vehicles and securing it in an orderly manner. As necessary transports equipment safely and courteously adhering to all traffic laws.

Assists with weekly vehicle check and vehicle maintenance.

Collaborates with Mobility Specialists (installers) to ensure an appropriate level of parts and components are on each vehicle.

Under the Project Managers guidance submits warranty labor claims and manages the equipment returns process with various manufacturers.

Identifies and adheres to safe workplace practices including observance of MIOSHA and fire regulations.

Secondary or occasional responsibilities:

Works under the guidance of the Project Manager & Owner to establish re-order points for standard products tools and or equipment.

Assists with monthly quarterly or annual inventory audits as necessary.

Assists with rental deliveries and installation jobs as needed.

Maintains demo equipment in the showroom(s).

Participates in certified training such as product installation and service MIOSHA and first aid.

Reporting:

Reports to the Project Manager

No direct reports.

Qualifications:

The successful candidate must:

Organizational skills

Demonstrate mechanical and technical abilities including electronics diagnostics and the installation/servicing of products

Demonstrate aptitude for problem-solving and the ability to determine solutions for customers (consultative sales approach)

Demonstrate results orientation and ability to work both independently and within a team environment

Possess strong verbal and written communication skills

Demonstrate proficiency in using MS Office or equivalent Google Office products

Have a valid drivers license and a clean driving record

Working conditions

Candidate must:

Be able to work in all weather conditions

Be willing to work extended hours and weekends

Physical requirements

Candidate must be able to:

Lift 100 lbs.

Operate and climb in and out of a company vehicle

Operate a tablet computing device

Operate pallet jack fork lift ladder and other common warehouse equipment