Experienced Automotive Service Advisor
Sallisaw, OK - USA
Job Summary
Sallisaw OK
Job Type: Full-time
Pay: $50000 - $90000 per year
Schedule: Monday - Friday
Benefits: Medical Dental Vision and 401(k) Match
Harry Robinson Sallisaw Ford is a growing customer-focused dealership that believes our employees are our greatest asset. Our Parts and Service leadership team brings years of combined automotive experience providing the guidance support and mentorship needed for your long-term success. We are committed to delivering exceptional customer service maintaining a positive team-oriented culture and building lasting careers rather than just filling positions. If you are looking for a dealership home that recognizes performance provides leadership and invests heavily in your professional development we want you to join our team.
Hiring an experienced professionalcustomer-focused Service Advisor who understands that exceptional service starts with communication trust and follow-through. You will ensure every customer receives a smooth transparent and positive service experience from check-in through vehicle ideal candidate will have previous experience communicate confidently and thrive in a busy dealership environment. The team member must accurately document repair needs prepare and present estimates recommend appropriate maintenance and repairs provide timely updates and follow up to ensure every customer is completely satisfied.
Full-time
Monday - Friday: No Saturdays
$50000 - $90000 per year
Confidentiality Notice: Currently employed elsewhere We understand. All conversations and applications are held in the absolute strictest confidence.
Experience: Previous experience as an automotive service advisor is preferred.
Drivers License: Valid drivers license with a good driving record is required.
Computer Skills: Computer proficiency with the ability to learn dealership software quickly.
Ability to commute to Sallisaw OK.
Customer Hospitality: Greet customers professionally and create an outstanding service experience.
Concern Documentation: Listen carefully to customer concerns and accurately document repair needs on repair orders.
Estimate Preparation: Prepare repair estimates and recommend necessary maintenance and repairs.
Workflow Coordination: Communicate with team members and customers monitor repair progress and keep customers informed throughout the process.
Appointment Management: Schedule service appointments and help maintain an efficient shop workflow.
- Performance Achievement: Consistently achieve high customer satisfaction while meeting dealership performance goals.
Excellent communication and relationship-building skills.
Strong organizational and multitasking abilities in a fast-paced environment.
Professional appearance and a positive attitude.
Ability to work effectively in a team-oriented setting.
70 Years of Combined Leadership: Learn and grow under an experienced management team dedicated to your career advancement.
Outstanding Earning Potential: Capitalize on aggressive performance bonuses and incentives tied directly to your hard work.
Career Development: We build long-term careers by providing ongoing Ford factory training and advancement opportunities.
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Ongoing Ford Training and Professional Development
Employee Discounts
Harry Robinson Sallisaw Ford is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on any protected characteristic as defined by federal state or local law.
Required Experience:
Senior IC
About Company
We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and Ford c...