Experienced Automotive Service Advisor

Experienced Automotive Service Advisor

Andy Mohr Buick GMC

$75000$100000 Per Year Full-Time In Person

READY TO DRIVE YOUR SERVICE CAREER FORWARD

Andy Mohr Buick GMC is looking for a motivated customer-focused Experienced Automotive Service Advisor to join our team! If you have a strong understanding of automotive service excellent communication skills and a passion for delivering an outstanding customer experience we want to hear from you.

As a Service Advisor youll serve as the primary point of contact between customers and our service department helping customers understand their vehicles needs while coordinating repairs and maintenance with our technicians. This is an excellent opportunity for someone who thrives in a fast-paced environment and takes pride in building lasting customer relationships.

WHAT WE OFFER

• Competitive annual earning potential of $75000$100000
  
• 401(k) retirement plan
  
• 401(k) employer matching
  
• Medical dental and vision insurance
  
• Life insurance
  
• Paid time off
  
• Employee discounts
  
• Full-time opportunity with an established dealership team
  

KEY RESPONSIBILITIES

• Welcome customers and provide a professional friendly service experience
  
• Listen to customer concerns and accurately document vehicle symptoms and repair needs
  
• Review vehicle condition and identify recommended maintenance and repair services
  
• Explain recommended repairs maintenance needs and associated costs clearly
  
• Prepare accurate service estimates and obtain customer authorization before work begins
  
• Schedule appointments and coordinate with technicians to ensure efficient workflow
  
• Keep customers informed of repair progress delays and vehicle completion timelines
  
• Address customer questions and concerns promptly and professionally
  
• Maintain accurate customer records service histories estimates and repair documentation
  
• Work closely with technicians and other service department team members to deliver quality service and maximize customer satisfaction
  

QUALIFICATIONS

• Previous experience as an Automotive Service Advisor or Service Writer preferred
  
• Strong mechanical knowledge and understanding of automotive systems
  
• Familiarity with automotive service auto body repair and suspension components
  
• Knowledge of automotive repair terminology maintenance procedures and diagnostic recommendations
  
• Experience writing service orders and preparing repair estimates
  
• Excellent communication and customer service skills
  
• Ability to explain technical information in a clear customer-friendly manner
  
• Strong problem-solving skills and attention to detail
  
• Excellent organizational skills and the ability to prioritize tasks in a fast-paced environment
  
• Team-oriented attitude with a commitment to customer satisfaction
  

JOIN THE ANDY MOHR BUICK GMC TEAM!

If youre passionate about automotive service enjoy helping customers and have the knowledge and drive to succeed in a busy dealership environment we encourage you to apply!

Job Type: Full-Time

Pay: $75000$100000 per year

Benefits: 401(k) 401(k) matching dental insurance employee discount health insurance life insurance paid time off and vision insurance.

Interviews by appointment only.