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Experience Design Research Associate II

Best Buy


Job Location:

Richfield, MN - USA

Monthly Salary: Not provided by the employer
Posted: 18 August 2026 (6 days ago)
Application Deadline: 15 November 2026
Vacancies: 1 Vacancy

Job Summary

As the Experience Design Research Associate II you will lead research projects of moderate complexity from planning through execution and analysis ensuring that insights directly inform product development. You will collaborate with design and product teams utilizing a variety of research methodologies to generate actionable recommendations. The Experience Design Research Associate II also plays a key role in mentoring junior team members and contributing to the continuous improvement of research processes and methodologies. You will be positioned to help translate research into structured reusable design guidance like principles criteria and constraints that scale across an AI-forward design practice.

This role is remote eligible which means you would work virtually from home or other non-Best Buy location.

What youll do
  • Leads planning and execution of mediumtolarge research studies that integrate user and business goals.
  • Embeds research into product development through close collaboration with crossfunctional teams.
  • Guides junior researchers in defining objectives selecting methodologies and aligning work to strategy.
  • Leads rigorous endtoend data collection using advanced methods for mediumtolarge projects.
  • Creates comprehensive impactful deliverables and tailors insights for various stakeholders.
Basic Qualifications
  • 3 or more years of experience conducting research for experience design or a related field.
  • 1 or more years of experience in a designfocused environment.
  • 1 or more years of experience working in ecommerce or multichannel environments.
  • 1 or more years of experience planning and guiding mediumtolarge research studies that integrate user and business goals.
  • 1 or more years of experience synthesizing research into generalizable reusable outputs (principles frameworks ontologies or design guidelines) that are applicable beyond a single study.
  • Strong conceptual and systems thinking with comfort defining terms categories and relationships to be applied consistently across experiences or by automated systems.
Preferred qualifications
  • Bachelors Degree (4 yr) in Business Administration Operations Management Psychology Human Computer Interaction (HCI) UX Research Market Research Product Design Interaction Design Graphic Design Information Architecture AI/ML Design or related field
  • Skill in producing comprehensive highimpact deliverables tailored to diverse audiences.
  • Ability to synthesize qualitative findings partner feedback and system constraints into actionable recommendations.
  • Capacity to work independently while maintaining strong alignment with crossfunctional partners.
  • Experience working in an AI forward design practice.
Whatsin it for you
Werecommitted to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation where you live your full-time or part-time employment status and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location employment status salary or hourly status (exempt/non-exempt) and years of continued or bridged service.

Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to ourIncentive Programs Summary.

For more information about benefits LOA and paid time off please refer to ourBenefits Guide.

About us
As part of the Best Buy teamyoullhelp us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all to beinga great placeto work where you can unlock unique career all weaim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer


Required Experience:

IC


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