Expeditors Internship

Summary Description:

Responsible for managing shipments ensuring a smooth timely and accurate processing while maintaining strong communication with internal and external stakeholders. Responsible for workboard management documentation invoicing and process compliance while supporting team collaboration continuous improvement and KPI performance through proactive problem solving and a positive team-oriented approach.

Key Responsibilities:

• Process shipment settlements and communicate with origin and internal teams to provide timely updates and resolve operational or financial issues
• Maintain a smooth and efficient freight process flow ensuring all shipments move in a timely manner
• Provide timely updates on shipment status delays or exceptions
• Respond promptly to internal and external communication using a polite and professional approach
• Build and maintain strong relationships with internal and external stakeholders
• Participate in customer and internal calls as needed to gather and understand key information
• Create and maintain OneNote documentation for assigned responsibilities ensuring all information is up to date and readily available to support training and knowledge sharing
• Develop and maintain SOPs for new accounts updating processes and information to reflect any changes
• Ensure timely and accurate invoicing
• Complete all required training hours and attend additional training sessions as needed
• Demonstrate a willingness to learn new processes and take on additional responsibilities
• Be a team player and support the team whenever needed demonstrating a positive attitude and fostering a respectful and collaborative work environment
• Communicate professionally and respectfully about colleagues and other departments at all times
• Take ownership of issues by analyzing and working toward solutions and appropriately escalating to leadership when needed
• Show flexibility by supporting team projects and sharing relevant information with colleagues
• Meet KPI standard as per the companys procedures

Qualifications :

• Global logistics industry knowledge
• Good computer skills (e.g. MS Excel MS Word PowerPoint)
• Fluent in English
• Pro-active strong organizational skills
• Maintain a can-do attitude demonstrate positive energy and actively support the team
• Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results

Additional Information :

We are seeking interns in both our Ocean Services and Transcon Departments.

Expected Salary: $21/hour

Minimum internship duration: 6 months

Expeditors offers excellent benefits:

• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Assistance Program (EAP)
• Training and Personnel Development Program

All your information will be kept confidential according to EEO Guidelines.

*This is an in-office internship available to local candidates in the Seattle area. Full-time employment will be considered after successful completion of this internship.

Remote Work :

No

Employment Type :

Intern