Executive Director, AI Transformation, Office of the CAIO
Durham, NC - USA
Job Summary
Labcorp is a global leader in laboratory services providing the insights and answers that help healthcare providers patients researchers pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science data technology and laboratory network we advance diagnostics accelerate innovation and help address some of the worlds most important health challenges. As we shape the future of healthcare we are leveraging advanced technologies intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise youll have the opportunity to do meaningful work grow your career and make a real impact on peoples health around the world. Together were improving health and improving lives.
- Lead AI-native transformation initiatives across assigned business domains from concept through adoption and value realization.
- Partner with business technology and functional leaders to redesign workflows and operating models using AI-enabled capabilities.
- Prioritize and execute transformation portfolios based on business value feasibility risk and organizational readiness.
- Define roadmaps funding strategies success metrics and execution plans for enterprise AI initiatives.
- Provide product and solution leadership for AI capabilities in partnership with engineering data architecture security and business teams.
- Drive build buy or partner decisions for AI solutions based on strategic value economics risk and speed to market.
- Establish standards for AI architecture evaluation governance safety and production readiness.
- Ensure AI solutions deliver secure scalable and user-centric experiences for employees and customers.
- Develop and manage business cases value realization plans and investment strategies for AI transformation initiatives.
- Monitor AI adoption operational performance and economic outcomes to guide scaling and investment decisions.
- Lead organizational change management workforce enablement and adoption strategies for AI-powered ways of working.
- Partner with HR and business leaders on workforce transformation skills development and role evolution.
- Ensure compliance with legal regulatory privacy security and responsible AI requirements across all AI initiatives.
- Maintain audit readiness and adherence to applicable industry regulations frameworks and governance standards.
- Provide leadership and oversight for transformation teams solution architects program managers and strategic partners.
- Contribute to enterprise AI strategy governance investment decisions and cross-functional leadership initiatives.
- Foster a culture of innovation accountability and continuous improvement across the AI organization.
- Bachelors degree
- 15 or more years in technology digital AI data enterprise strategy transformation or operations leadership with a track record of delivering measurable business results at scale
- 5 or more years of direct experience leading enterprise transformation programs from strategy through adoption and value realization including redesigning workflows and operating models.
- 5 or more years of Deep operator experience inoneor more of the following domains: Contact Center and customer service operations Revenue Cycle Management Accessioning and specimen intake Laboratory operations Sales and Commercial operations Finance operations Clinical Trials and BioPharma operations or Quality Compliance and Regulatory operations.
- 5 or more years of experience leading multi-disciplinary teams that combine transformation AI product engineering and business expertise.
- MBA Computer Science Artificial Intelligence Data Science Engineering or a related discipline or an equivalent combination of technical business and enterprise transformation leadership experience.
- 5 or more years of experience in healthcare diagnostics life sciences pharmaceutical payer provider or other highly regulated industries.
- 5 or more years of experience partnering directly with senior executives and supporting C-suite leadership including preparation for executive committee board investor strategic partner or other high-profile leadership engagements
- 5 or more years of experience driving enterprise AI adoption through Centers of Excellence operating models innovation programs or transformation initiatives
- 5 or more years of experience partnering with Finance Legal Privacy Compliance and Risk functions to establish governance frameworks value realization risk management and regulatory readiness practices.
- Deep AI expertise acrossmodern AI architectures coveringgenerative AI agentic systems retrievaland knowledge systems evaluation and safety discipline and production AI operations at Fortune 500 scale.
- Recognized thought leadership in AI digital transformation or enterprise technology through industry speaking engagements publications advisory boards or professional organizations.
- Active and defensible point of view on the foundation model landscape including the trade-offs across capability cost latency safety posture and deploymentmodel. Labcorp remains model-agnostic and selects the best model for the workload. This leader is expected to shape that selection with strategic cloud partners.
- Working command of modern enterprise AI platforms developer AI environmentsenterpriseAI assistants and enterprise agentic platforms with the operating knowledge required to evaluate roll out and govern these systems.
- Strongfinancial discipline across business casesinvestment decisions benefit tracking andvalue realization with the ability to partner credibly with Finance so value claims and realized-value reporting stand up to scrutiny.
- Experience partnering with Legal Privacy Security Compliance and Responsible AI leadership to move AI safely into production in a regulated environment.
- Ability to see the full operating system: workflow data controls incentives economicshandoffsandadoption barriers.
- Executive-levelwritten and verbal communication with the ability towriteboard-readynarratives investment cases decision memos and crisp escalation notes.
- Credibility with senior executivesandsenior technologists withthejudgmenttoinfluencedecisions without relying on hierarchyandthematurityto handleconfidential information and executive dynamics.
- High personal standardfor outcomes; stays with the workuntil value is realized.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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Director
About Company
Labcorp helps patients, providers, organizations, and biopharma companies to guide vital healthcare decisions each and every day.