Executive Conference Room Support Engineer Stamford, CT
Job Location:
Stamford, CT - USA
Monthly Salary:
Not provided by the employer
Posted:
8 September 2026 (10 hours ago)
Application Deadline:
6 December 2026
Vacancies:
1 Vacancy
Job Summary
Our enterprise-level client is seeking to add an Executive Conference Room Support Engineer in Stamford CT. Please see below for full details-
Job Notes:
-6 month contract / extendable and perm possible with good performance.
-ASAP start date
-Onsite in Stamford CT
-Drug & Background required.
Position Overview:
The Senior Customer Engineer role is responsible for first level troubleshooting and support of our clients who utilize laptops MACs and chrome books. As a senior role there is a higher level of experience and leadership expected that will help support the larger team as well as our clients. The successful candidate will support technology and initiatives that serve the overall conference and computing environment with a focus on Executive Team and their experience with conference room technology.
Understanding of conference room and telepresence technologies as well as the equipment in these rooms are an important part of this Sr. Customer Engineer role.
Main Duties/Responsibilities:
Support CxO and their direct staff for their personal technology needs.
Coordinate technology issue resolution across partners platforms.
Provide Audio/Video support including audio video and web conferencing webcast for the campus with a focus on Executive support.
Provide training on new or established technologies to Executives and their Assistants.
Provide QA for new technology implementation including hardware mobility and application while working with vendor partners to integrate solutions.
Available for after-hours Executive support.
Provide escalation support for L2 technicians.
Provide continuous improvement feedback to technology product owners.
Understanding of proper use and troubleshooting of all collaboration tools including:
Teams meeting
WebEx meeting
Zoom
Videoconference/Telepresence scheduling and operation
Audioconference services
Webcast / Video on Demand origination and viewing.
Other virtual conference technologies
Desired characteristics:
Organizational and analytical skills and ability to navigate complex issues and achieve strategic goals.
Self-motivated flexible and highly resourceful.
Strong verbal & written communication skills with demonstrated experience in addressing all levels of the organization.
Ability to prioritize and meet multiple aggressive project deadlines.
Microsoft Products (Office Teams Outlook to name a few)
PC Hardware Advanced
Apple MAC Intermediate
Mobile Device Management Intermediate
A/V Equipment & Related Technologies Intermediate
Supervisory Duties:
None
Education & Experience Required:
Legally eligible to work in the United States.
Bachelors degree and a minimum 2 years of IT experience OR in lieu of degree a High School Diploma/GED and minimum 4 years of IT experience.
Minimum 2 years of experience working with client technology functions including computing asset lifecycle management A/V equipment configuration and technical troubleshooting.
Minimum of 2 years of experience with IT Configuration Management solutions such as Active Directory GPO MSFT SCCM and Casper JAMF.
Must be willing to work in our Stamford location full time.
Skills & Competencies:
Organizational and analytical skills and ability to navigate complex issues and achieve strategic goals.
Self-motivated flexible and highly resourceful.
Strong verbal & written communication skills with demonstrated experience in addressing all levels of the organization.
Ability to prioritize and meet multiple aggressive project deadlines.
Microsoft Products (Office Teams Outlook to name a few)
PC Hardware Advanced
Apple MAC Intermediate
Mobile Device Management Intermediate
A/V Equipment & Related Technologies Intermediate
Works under general supervision. Uses discretion and has awareness of health and safety at work.
Takes initiative in identifying and negotiating appropriate development opportunities.
Able to define and follow instructions and procedures.
Demonstrates the ability to absorb and apply technical information.
Uses broad range of information systems technology functions and applications in line with IT industry standards as appropriate to the role.
Ideally certified in appropriate technologies to support business strategy.
Demonstrates an organized approach to work.
Demonstrates ability to engage and influence on complex issues at all levels both internally and customer facing.
Proven ability to work under pressure and to tight deadlines.
Routine administrative skills
Able to meet the physical requirements of the usual and customary methods of performing the job functions including: a variety of standing sitting and walking throughout the day; lifting of up to 50 pounds.
LIMITATIONS AND DISCLAIMER
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge skills and/or abilities. To perform this job successfully the employee must possess the abilities or
Why Choose Merge IT
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100 enterprise-level clients (aka Big Name - think big banks big pharma etc.).
We would love to connect with you! Follow us on social media and be the first to know about open positions career advice and insider tips and tricks. Find us by searching @MergeITLLC on Instagram Facebook or Twitter or paste this link into your browser: IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.
Job Notes:
-6 month contract / extendable and perm possible with good performance.
-ASAP start date
-Onsite in Stamford CT
-Drug & Background required.
Position Overview:
The Senior Customer Engineer role is responsible for first level troubleshooting and support of our clients who utilize laptops MACs and chrome books. As a senior role there is a higher level of experience and leadership expected that will help support the larger team as well as our clients. The successful candidate will support technology and initiatives that serve the overall conference and computing environment with a focus on Executive Team and their experience with conference room technology.
Understanding of conference room and telepresence technologies as well as the equipment in these rooms are an important part of this Sr. Customer Engineer role.
Main Duties/Responsibilities:
Support CxO and their direct staff for their personal technology needs.
Coordinate technology issue resolution across partners platforms.
Provide Audio/Video support including audio video and web conferencing webcast for the campus with a focus on Executive support.
Provide training on new or established technologies to Executives and their Assistants.
Provide QA for new technology implementation including hardware mobility and application while working with vendor partners to integrate solutions.
Available for after-hours Executive support.
Provide escalation support for L2 technicians.
Provide continuous improvement feedback to technology product owners.
Understanding of proper use and troubleshooting of all collaboration tools including:
Teams meeting
WebEx meeting
Zoom
Videoconference/Telepresence scheduling and operation
Audioconference services
Webcast / Video on Demand origination and viewing.
Other virtual conference technologies
Desired characteristics:
Organizational and analytical skills and ability to navigate complex issues and achieve strategic goals.
Self-motivated flexible and highly resourceful.
Strong verbal & written communication skills with demonstrated experience in addressing all levels of the organization.
Ability to prioritize and meet multiple aggressive project deadlines.
Microsoft Products (Office Teams Outlook to name a few)
PC Hardware Advanced
Apple MAC Intermediate
Mobile Device Management Intermediate
A/V Equipment & Related Technologies Intermediate
Supervisory Duties:
None
Education & Experience Required:
Legally eligible to work in the United States.
Bachelors degree and a minimum 2 years of IT experience OR in lieu of degree a High School Diploma/GED and minimum 4 years of IT experience.
Minimum 2 years of experience working with client technology functions including computing asset lifecycle management A/V equipment configuration and technical troubleshooting.
Minimum of 2 years of experience with IT Configuration Management solutions such as Active Directory GPO MSFT SCCM and Casper JAMF.
Must be willing to work in our Stamford location full time.
Skills & Competencies:
Organizational and analytical skills and ability to navigate complex issues and achieve strategic goals.
Self-motivated flexible and highly resourceful.
Strong verbal & written communication skills with demonstrated experience in addressing all levels of the organization.
Ability to prioritize and meet multiple aggressive project deadlines.
Microsoft Products (Office Teams Outlook to name a few)
PC Hardware Advanced
Apple MAC Intermediate
Mobile Device Management Intermediate
A/V Equipment & Related Technologies Intermediate
Works under general supervision. Uses discretion and has awareness of health and safety at work.
Takes initiative in identifying and negotiating appropriate development opportunities.
Able to define and follow instructions and procedures.
Demonstrates the ability to absorb and apply technical information.
Uses broad range of information systems technology functions and applications in line with IT industry standards as appropriate to the role.
Ideally certified in appropriate technologies to support business strategy.
Demonstrates an organized approach to work.
Demonstrates ability to engage and influence on complex issues at all levels both internally and customer facing.
Proven ability to work under pressure and to tight deadlines.
Routine administrative skills
Able to meet the physical requirements of the usual and customary methods of performing the job functions including: a variety of standing sitting and walking throughout the day; lifting of up to 50 pounds.
LIMITATIONS AND DISCLAIMER
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge skills and/or abilities. To perform this job successfully the employee must possess the abilities or
Why Choose Merge IT
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100 enterprise-level clients (aka Big Name - think big banks big pharma etc.).
We would love to connect with you! Follow us on social media and be the first to know about open positions career advice and insider tips and tricks. Find us by searching @MergeITLLC on Instagram Facebook or Twitter or paste this link into your browser: IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.
Required Experience:
Exec