Executive Administrative Assistant Mental Health

Executive Administrative Assistant Mental Health Clinic
Location: McKinney TX
Job Type: Full-Time On-Site
Starting at $18.00/hour

Next STEPSWorldwide is a rapidly growing outpatient mental health clinic dedicated toproviding comprehensive psychological therapeutic and nutritional 30 locations across Texasand more opening soonwe are driven by a missionto support the whole person through a collaborative multidisciplinaryapproach. Our team includes licensed psychologists therapists dietitians andprovider support professionals working together to deliver exceptional care.

We are seekinga Executive Administrative Assistantwho thrives in a fast-paced environment andis passionate about supporting mental health operations. This role is vital tokeeping our clinic running smoothly by providing administrative and clientservice support to both our providers and clients.

KeyResponsibilities

• Handle sensitive and confidential information with discretion and professionalism.
• Manage 5060 client calls per day in a call center-style environment.
• Use our Electronic Medical Records (EMR) system to:
  • Schedule appointments
  • Process records requests
  • Relay provider recommendations
• Provide high-level customer service and social support via phone and email.
• Support providers with daily tasks and care coordination.
• Review reports to ensure care and services are delivered efficiently.
• Maintain organization of client documents emails and meeting notes.
• Perform general administrative and office duties as assigned.
• Maintain a professional demeanor with clients coworkers and providers.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficiency in Microsoft Office or similar programs.
• Ability to multitask using multiple monitors type while on calls and avoid putting clients on hold.
• Highly organized with great attention to detail.
• Able to work independently and as part of a team.

PreferredEducation & Experience

• Associates degree required; Bachelors degree.
• Background in social work or healthcare strongly preferred (MSW ideal).
• Experience working in a medical or mental health office setting is a plus.

Compensation& Benefits

• $18.00/hour
• 401(k)
• Medical Dental and Vision Insurance
• Paid Time Off (PTO)
• Growth opportunities within a fast-growing organization

Ready to Makean Impact
If youre a motivated and compassionate professional looking to support amission-driven team we encourage you to apply today!

Next STEPSWorldwideis an Equal Opportunity Employer and values diversity in theworkplace.

Please visit our careers page to see more job opportunities.