EVS Executive Manager (Flamingo LV)

Establish train coordinate and monitor service standards of hotel operating departments. Ensure guest satisfaction by providing top quality customer service and hospitality. Responsible for cleanliness upkeep and maintenance of all buildings and grounds. Manages and oversees operations of the department and staff on a daily basis.

• Lead daily Environmental Services operations ensuring all casino restroom public and employee areas are clean safe and well-maintained.
• Manages and oversees the operations of the department and staff on a daily basis.
• Fosters teamwork and acts as a role model using a consistent approachable demeanor and clearly articulating expectations.
• Has responsibility and accountability for employee relations and goals/actions of the department.
• Conducts interviews and selects the best candidates for open positions.
• Responsible for setting work schedules including training of new hires on policy and procedures.
• Ensure guest inquiries and concerns are handled professionally and resolved to achieve high guest satisfaction.
• Responsible for setting and maintaining the budget for the department.
• Monitor labor operational expenses inventory and purchasing to meet budget and financial goals.
• Review reports and performance metrics to improve efficiency control costs and support occupancy and revenue objectives.
• Monitors equipment utilities consumption and performance of employees.
• Maintain adequate staffing levels and adjust schedules as business needs change.
• Oversee departmental equipment supplies keys and amenities ensuring proper inventory control and accountability.
• Enforce company policies OSHA regulations and safety standards while maintaining emergency procedures and equipment.
• Identify report and follow up on maintenance safety and operational issues.
• Develop and implement energy conservation and efficiency initiatives that bring awareness and ensure compliance with all safety standards.
• Prepare operational reports business correspondence and departmental documentation.
• Lead department meetings participate in training programs committees and special projects and assist with company initiatives.
• Maintain a professional positive and guest-focused presence while serving as a role model for the team.

• 5 years of cleaning housekeeping or EVS experience.
• 2 years of supervisory or leadership experience.
• Strong leadership communication and organizational skills.
• Experience hiring training coaching and developing employees.
• Ability to manage budgets labor costs inventory and purchasing processes.
• Strong problem-solving and decision-making skills.
• Project management experience preferred.
• Proficiency with Microsoft Office applications.
• College degree preferred.
• Must be at least 21 years old.
• Proficient in English verbal and writtenin a professional manner.

• Prior professional cleaning experience preferred.

  ADDITIONAL REQUIREMENTS

• Ability to perform physical tasks including standing and walking for the duration of the shift as well as bending stooping kneeling climbing and ascending/descending stairs.
• Work in a fast-paced environment handling multiple tasks under time constraints.
• Must be able tolift upto70lbsand handle sensitive staff and guest situations in a timely manner.
• Must be able to push pull and lift furniture (e.g. mattresses tables chairs lamps).
• Must tolerate required PPE (gloves safety glasses/goggles etc.) and safelyoperatemotorized equipment.
• Ability to work in a smoking and pet-friendly environment
• Flexibletoworkvarious shifts weekends and holidays.
• Must be able to create written and financial reports.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Ability to perform line-level duties during emergencies or operational needs.
• Presents oneself as a credit to Caesars Entertainment Company and encourages others to do the same.