EVP, Client Leadership
Chicago, IL - USA
Job Summary
Job Description:
The EVP Client Leadership will serve as the senior relationship and business lead for a large home improvement retailer one ofdentsucreatives most important retail partnerships while overseeing a broader portfolio of business. This executive will be the face of the agency with senior client leadership and the internal leader accountable for strategic direction operational excellence team performance organic growth and the continued evolution of the partnership.
This role calls for a proven agency leader who can thrive in a fast-moving retail environment build trusted C-suite relationships and connect brand promotional seasonal and culture-led marketing into a cohesive business agenda. With strong operational leadership already in place the EVP will focus primarily on elevating the relationship shaping the future vision and introducing forward-looking opportunities across innovation AI and modern marketing practices. This role reports to the US Chief Client Officer.
Talent for this opportunity can be located in Chicago IL or Charlotte NC
Key Responsibilities:
Executive Client Leadership
Own the senior agency relationship with a large home improvement retailer and cultivate trusted influential partnerships across C-suite and executive client stakeholders.
Serve as the senior strategic advisor on the clients business retail landscape competitive dynamics consumer behavior and evolving marketing priorities.
Lead consequential client conversations business reviews and senior-level presentations with clarity confidence and a proactive point of view.
Anticipate client needs navigate leadership and organizational change and strengthendentsucreatives position as an indispensable business partner.
Business Portfolio and Growth Leadership
Provide executive oversight for adouble-digitportfolio with accountability for revenue profitability forecasting scope and sustainable account health.
Identifyand convert organic growth opportunities across the client relationship and broader client portfolio.
Partner with agency leadership on new business and adjacent growth opportunities where relevant.
Balance client ambition with commercial discipline ensuring the team delivers against business commitments while protecting the quality and value of the work.
Integrated Marketing and Creative Partnership
Connect brand marketing high-volume promotional retail work seasonal campaigns retail-driven sales programming and culture-led partnerships into a unified client agenda.
Collaborate across creative strategy media production project management finance and other integrated partners to deliver effective modern marketing solutions.
Champion creative ambition while ensuring the work is grounded in the clients business goals customer needs brand strategy and retail calendar.
Can connect brand platform work to retail activation across paid media owned channels stores e-commerce CRM social partnerships and measurement - without treating those channels as separate programs.
Bring a strong understanding of the broader marketing ecosystem beyondcreative including media commerce content data technology and channel dynamics.
InnovationAIand Transformation
Proactivelyidentifyopportunities to modernize the clients marketing capabilities operatingmodel tools and ways of working.
Bring practical knowledge of AI and its application across marketing content insights operations and client solutions; translate emerging capabilities into responsible business-relevant opportunities.
Create a forward-looking innovation agenda that moves the partnership from reactive account management to proactive thought leadership.
Partner with subject-matter experts to frame test and scalenew ideaswhilemaintainingappropriate governance brand stewardship and client trust.
Team and Agency Leadership
Lead coach and develop approximately six direct or closely aligned account team members in partnership with established SVP-level leadership.
Create clarity across roles decision-making expectations and ways of working in a highly matrixed cross-disciplinary environment.
Build an inclusive high-performing culture that values accountability collaboration candid feedback and strong talent development.
Operate as an enterprise-minded agency leader who contributes todentsucreatives culture commercial priorities and broader transformation agenda.
Required Experience and Capabilities
15 years of progressive leadership experience in an agency marketing or similarly complex client-services environment including significant senior client leadership responsibility.
Demonstrated success leading large complex accounts and multi-disciplinary teams at the EVP SVP or comparable level.
Deep retail marketing experience ideally supporting a major national retailer in a high-volume fast-paced promotional environment.
A proven record of building C-suite relationships increasing executive influence and creating organic growth through strong strategicpartnership.
Experience overseeing a significantaccountP&L with fluency in forecasting scope staffing margin and investment decisions.
Strong integrated marketing acumen across creative media strategy production commerce content digital social television out-of-home and omnichannel experiences.
Working knowledge of AI emerging technology and modern marketing tools with the judgment toidentifypractical use cases and guide responsible adoption.
Ability to lead through complexity and change whileremaininghands-on decisive and highly engaged with clients and teams.
Exceptional executive communication presentation negotiation and stakeholder-management skills.
Theannualbase salary range for this position is $206000 - $300000.Placement within the salary rangeis based on a variety of factors including relevant experience knowledge skills and other factorspermittedby law.Additionally this position is eligible for discretionary incentive compensation.
Benefits available with this position include:
Medical vision and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexiblepaidtimeoff
At least 15paid holidays per year
Paid sickand safeleave and
Paid parentalleave.
Dentsu alsocomplieswithapplicable state and local lawsregardingemployee leave benefits including but not limited to providing time offpursuant tothe Colorado Healthy Families and Workplaces Actin accordance withits plans and policies.For more information regardingdentsubenefits please visit .
To begin the application process please click on the Apply button at the top of this job posting. Applications will be reviewed on an ongoing basis and qualified candidates will be contacted fornextsteps.
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Location:
ChicagoBrand:
Dentsu CreativeTime Type:
Full timeContract Type:
PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race color national origin sex sexual orientation gender identity age pregnancy childbirth or related medical conditions ancestry physical or mental disability marital status political affiliation religious practices and observances citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law.
Dentsu is committed to providing reasonable accommodation to among others individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us please send an e-mail toby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.
Required Experience:
Senior Exec
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.