Evergreen ServiceNow Business Analyst
Job Location:
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
Join Our Talent Community!
JW Affinity IT is continuously building connections with Professionals who are interested in future roles supporting secure enterprise network environments.
If you have professional experience in the relevant field we look forward to connecting with you!
About This Pipeline
Applying to this evergreen posting places you into our talent community for consideration as new openings arise that align with your background.
Partners with district stakeholders to analyze service-management needs and translate them into effective ServiceNow processes and solutions. Facilitates requirements sessions maps workflows writes user stories and acceptance criteria supports testing and adoption and promotes consistent platform governance.
Bachelors degree in business information systems or a related field or equivalent experience
46 years of business analysis experience including 2 years with ServiceNow
Knowledge of ITSM processes and modules such as Incident Request Change Problem Knowledge and Service Catalog
Experience with process mapping Agile user stories UAT and stakeholder facilitation
Strong written and verbal communication. ServiceNow CSA or business-process certification preferred.
Equivalent combinations of education certifications and relevant professional experience may be considered. Assignment-specific requirements may apply.
- Health Care Plan (Medical Dental & Vision)
- Retirement Plan (401kwith matching)
- Life Insurance Plan
- PTO
- Short Term & Long-Term Disability
- Internet & Phone Allowance (for applicable roles)
- Wellness Resources (EAP)
- Pet Insurance
- Work-Life balance
- Flexible Hours
- Full-Time Permanent Positions
Required Skills:
Partners with district stakeholders to analyze service-management needs and translate them into effective ServiceNow processes and solutions. Facilitates requirements sessions maps workflows writes user stories and acceptance criteria supports testing and adoption and promotes consistent platform governance.
Required Education:
Bachelors degree in business information systems or a related field or equivalent experience; 46 years of business analysis experience including 2 years with ServiceNow; knowledge of ITSM processes and modules such as Incident Request Change Problem Knowledge and Service Catalog; experience with process mapping Agile user stories UAT and stakeholder facilitation; strong written and verbal communication. ServiceNow CSA or business-process certification preferred.
About Company
Your browser does not support HTML5 video. We make the impossible, possible! Expand our presence by providing elite services as a skillful partner to change the user’s perception of the IT Industry while fostering an enjoyab ... View more
