Event Staff

Job Details:

Title: Event Staff

Compensation:$14.00/hour; non-tipped

Location:Lively Cincinnati

Schedule:Part-time - nightsand weekend shifts.

The Spirit of the Position:

TheEvent Staffis thefront-linepersonnel responsible for greeting engaging and interacting with all customers entering and exiting the facility. The position requires cash handling correct change monitoring transactionsfor traffic entering/exiting the facility and ensuring that people enter and exit the arenas safely.

You are:

• Dynamic. Youre charismatic energetic and happy to help however you can.
• Dependable. Responsible is your middle name. You never disappoint because its not in your nature.
• Good under pressure. You dont fold and get overwhelmed easily. Instead you prefer chaos so you can kick its butt.
• Proficient in basic math.
• Good at communicating professionally and effectively.
• A team player. Youre open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.
• Able to handle challenging and at times emotionally charged situations.

What will I do

• Meet and greet each customer with courtesy and excellent customer service.
• Collect the parking fees and provide the correct change.
• Understand and know how to handle different types of parkers i.e. tenants visitors employees administration etc.
• Understand the surroundings and building area to answer questions.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours to facilitate exit/entry should problems occur.
• Communicate with management supervisors and traffic directors.
• Answer customer service questions concerning parking and answer general customers. Inquiries are made courteously professionally and effectively; questions are referredto the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if they are assigned.

Experience:

• Strong customer service experience required.
• Cash handling/credit card transaction experience is required.

Skills:

• Willingness to be flexible and work multiple facility locations.
• Ability to handle challenging and at times emotionally charged situations.
• Ability to speak read and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

• Willingness to work in the elements heat wind snow rain etc.
• Ability to lift push and pull at least 10 pounds.
• Ability to stand walk and run for extended periods.
• Ability to bend stoop squat and lift frequently throughout a shift.

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:Non-Exempt; non-tipped

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to providing equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used to limit or exclude any applicants consideration for employment on such grounds.

This Employer participates in E-Verify.

Required Experience:

IC