Event Parking Ambassador

The Spirit of the Position:

The Seasonal Event Staff members are the frontline personnel responsible for greeting engaging and interacting

with all customers attending events. The Event staff position will require cash handling making correct

change issuing paystubs etc. during events (sporting events music concerts political speakers

graduations circus group gatherings).

Compensation: $20/hr

Seasonal Requirements:This is a Seasonal Temporary Position for the months of September- March

Principal Job Duties:

Meet and greet each customer with courtesy and great customer service.

Collect the parking fees and provide correct change.

Understand and know how to handle the different types of parkers i.e. tenants visitors employees

administration etc.

Understand the surroundings and event details in order to answer questions

Accurately distribute tickets (proof of purchase) to each customer.

Expedite the traffic flow in a timely fashion.

Adhere to dress code Must be able to work outside in any weather conditions (rain snow wind

heat etc.) and be able to continuously stand for extended periods of time (3-6 hours)

Follow all safety standards.

Communicate with management supervisors and traffic directors.

Prepare and reconcile reports.

Answer customer service questions concerning parking and the answer general customer inquiries

in a courteous professional and effective manner and refer questions to the supervisor when

applicable.

Determine traffic flow in times of equipment failure or during periods of construction.

Will be expected to take direction from Managers Supervisors and emergency responders during

emergencies

Additional duties as assigned lead flagger:

Making sure breaks are being properly distributed when Manager is not present.

When working in the morning distributing walkie-talkies vests hand warmers.

When closing picking up all walkie-talkies vests and picking up cones.

Communicating with manager before making any decisions.

Making all employees are doing what they are expected.

Train newly hired employees

Education:

High school diploma or GED required.

Experience:

2 years in a customer service role

Experience handling cash conducting monetary transactions

Parking industry experience is preferred but not required.

Previous experience working in outdoor/extreme weather conditions preferred.

Skills:

Ability to communicate professionally and effectively.

Ability to handle challenging and at times emotionally charged situations.

Must be able to work unsupervised.

Ability to speak read and comprehend the English language.

Must be able to work standing-up/on-feet for extended periods of time.

Demonstrates a sense of urgency and timeliness.

Demonstrate the ability to seek improvement.

Excellent teambuilding and interpersonal skills.

Physical Demands:

Ability to lift push and pull at least 25 pounds.

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

To be hired all candidates must submit to a background check and pre-employment drug screen.

LAZ Parking is an equal opportunity all our employment practices including hiring we are

firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color

religion sex national origin disability age genetics Vietnam era special disabled recently separated and

other protected veterans or any other characteristic protected by federal state or local law. No question

in our application process is used for the process of limiting or excluding any applicants consideration

for employment on such grounds.

This Employer participates in E-Verify