Event Operations Supervisor | Part-Time | Miami Beach Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Event Operations Supervisor reports directly to the Housekeeping Manager and is responsible for supervision and direction of event setup and housekeeping staff team and temporary labor employees in their duties of general building cleaning as well as event room/hall set-ups and breakdowns as required for the Miami Beach Convention Center campus and associated exterior parcels (Pride Park Collins Canal Park Venu & Rum Room).

This role pays an hourly rate of $21.00 - $22.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31 2026.

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation the MBCC provides a world-class state-of-the-art event venue for exceptional conferences conventions tradeshows and meetings. The new 800-room connected Grand Hyatt Miami Beach is under development and slated to open in late 2027.

A LEED Silver certified green building the venue includes a magnificent Grand Ballroom 500000 square feet of flexible exhibition halls 4 junior ballrooms outdoor terraces & parks and 84 breakout rooms. The MBCCs immediate proximity to lively South Beach Lincoln Road Ocean Drive and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

• Works with the Event Operations Manager and the Assistant Event Operations Manager in the development of daily work task sheets and ensures that these tasks are completed in a first-class and efficient manner.
• Works in conjunction with the public safety and venue operations departments to ensure that comprehensive energy conservation and safety programs are adhered to in the daily operation of the building.
• Trains and effectively communicates with staff regarding responsibilities and expectations.
• Advise and provide recommendations of staffs qualifications.
• Works with staff to develop and maintain a service-oriented attitude.
• Assists in the adjustment of floor plans with Event Managers General Service Contractors AV Partners and Internal Team.
• Understand inspect and maintain protocol for all surfaces (terrazzo carpet concrete wood) on the interior and exterior of MBCC and its campus.
• Understand and maintain safety protocol for all equipment during setup & breakdown.
• Inspection of the overall venue and advice on damages to equipment and/or venue damages to appropriate departments.
• Advise and ensure staff are following protocol safety compliance & SOP for tasks to ensure the integrity of the equipment equipment cleaning and surfaces are maintained & in compliance.
• Daily plan and execute production logistics from move-in show days and move-out.
• Assist with employee training scheduling inventory controls and external vendor relations.
• Communicate effectively with internal departments and clients.
• Read event resumes and venue drawings to set leased space.
• Write daily post notes for the following shift to follow.
• Completes daily housekeeping/setup services logs for billable/nonbillable and submits daily logs to the Assistant Event Operations Manager
• Operate motorized vehicles such as golf carts and Cushman carts.
• Any other duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES:

• Supervises and assists housekeeping workers and temporary labor workers in the general cleaning of the venue MBCC campus and its equipment/inventory.
• Supervises and assists setup workers and temporary labor workers in the setup of tables chairs risers stages and other associated equipment required for all meeting rooms exhibition halls pre-function/lobby and/or MBCC campus space.
• Supervises a talented group of full-time part-time and temporary labor workers.
• Carries out supervisory responsibilities in accordance with OVGs policies and applicable laws.
• Interviewing hiring and training employees.
• Planning assigning and directing work.
• Appraising performance rewarding and disciplining employees in conjunction with Human Resources.
• Addressing complaints and resolving problems.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• 2-3 years of supervisory experience.
• Possess a strong working knowledge of venue housekeeping standards and practices as well as public assembly venue setup requirements.

SKILLS AND ABILITIES:

• Ability to effectively supervise a crew of custodial workers.
• Ability to motivate employees to maintain a high morale and positive attitude.
• Ability to handle more than one task at a time by prioritizing tasks.
• Possess a strong attention to detail and the ability and initiative to maintain the venue and campus as a first-class events facility.
• Bilingual (English/Spanish) highly desired.
• Strong organizational skills and attention to detail required.
• Must be able to lift and move heavy objects of varying weight and size.
• Ability to work days evenings late nights early mornings weekends and holidays.

COMPUTER SKILLS:

• Must have basic computer knowledge.
• Experience with Microsoft Suite preferred.

CERTIFICATES LICENSES REGISTRATIONS:

• First Aid Forklift and OSHA Certifications are preferred.
• Valid drivers license is required.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.