Event Operations & Guest Experience Coordinator

O Museum in The Mansion is looking for an energetic personable highly capable Event Operations & Guest Experience Coordinator to serve as the onsite right hand to the Director of Events.

This is a hands-on on-your-feet position for someone who thrives on making things happen. You will help take events from site visit through execution-helping to coordinate the people spaces details and moving parts that create an exceptional experience.

You will work across the organization with our kitchen docents guest services team clients vendors and other teammates. You should be someone who notices what needs to happen communicates clearly solves problems quickly and isnt afraid to roll up your sleeves and jump in.

When events are not taking place youll be part of the Museums guest experience-welcoming visitors assisting with tours building relationships and helping guests discover the possibilities for hosting their own events at O Museum.

To Apply: Please email with the subject line Event Operations & Guest Experience Coordinator Position.

This is a full-time onsite position with an event-driven schedule. Candidates must be willing and able to work early mornings days evenings weekends holidays and other nontraditional hours as events require.

• Work closely with the Director of Events to help execute events from beginning to end.

• Participate in site visits client walkthroughs and pre-event meetings.

• Learn the details and requirements of each event and help translate plans into onsite execution.

• Coordinate event needs across the kitchen docents guest services vendors and other teammates.

• Help prepare event spaces including furniture décor signage supplies food and beverage areas and other event elements.

• Communicate changes special requests and important details to the appropriate team members.

• Anticipate needs and identify potential issues before an event begins.

• Be onsite and actively involved in setup the event itself breakdown and closeout.

• Welcome clients and guests and provide exceptional hospitality.

• Coordinate with vendors caterers entertainers and other event partners.

• Help manage guest flow food and beverage service room transitions tours and other event activities.

• Monitor events closely and respond quickly when something needs attention.

• Troubleshoot unexpected issues calmly and resourcefully.

• Pitch in wherever needed-from moving a chair to assisting a VIP-to keep the event running smoothly.

• Help reset event spaces and stay until the work is finished.

• Welcome guests and make them feel genuinely comfortable and appreciated.

• Assist with tours and learn the Museum well enough to speak about it with enthusiasm and confidence.

• Engage visitors in conversation ask questions and listen.

• Naturally introduce guests to the possibilities for hosting private events celebrations meetings and other gatherings at O Museum.

• Recognize potential event opportunities create genuine connections and pass promising leads to the Director of Events.

Required Experience:

IC