Event Concierge

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18000 associates across the United States Caribbean and Europe. Our platform includes Benchmark Resorts & Hotels a collection of distinctive independent properties; Axiom Hospitality our European hotel management company; and PYRAMIDWORKS which provides integrated workplace and facilities services. With corporate offices in Boston The Woodlands Texas and London Pyramid combines global scale with a hands-on approach focused on exceptional service operational excellence and long-term partnerships.

At Pyramid our people are at the heart of everything we do. We are committed to creating an environment where associates are respected supported and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders take on meaningful stretch assignments and gain exposure to a diverse portfolio of properties brands and markets. Whether you are beginning your hospitality career or bringing years of experience youll find opportunities to learn develop and make an impact.

Our commitment to associates guests owners and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today The Boston Globe and The Houston Chronicle to earning top travel accolades from Travel Leisure Condé Nast Traveler Forbes Travel Guide and U.S. News & World Report these recognitions reflect the culture service excellence and commitment to people that define the Pyramid experience.

About our property:

Deloitte University Hotel & Conference Center - Benchmark Hospitality
- High-end private hotel and conference center called Deloitte University. Closed to the public.
- 1400 hotel rooms - all single occupancy no suites.
- Nine restaurants and lounges including a Starbucks and Seattles Best Coffee and three sit down restaurants.
- 200000 square feet of meeting space - Ballrooms Amphitheater and classrooms.
- Fitness Center jogging trails and sports fields (all available to our associates to use!)
- All professional clientele. No weddings holiday parties school groups or other social-type events.
- Located in Westlake Texas - near Keller Southlake and Roanoke.
- For more information about our property check our website:
- Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks
- Awesome Employee Focused Culture with many Associate Events!
- Closed many weekends and most holidays - 10 days of holiday pay.
- Up to 14 Vacation & Sick days per year.
- Weekly pay!
- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
- Free Lunch in our newly remodeled Associate Cafeteria.
- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
- Employer matching 401k.
- Tuition Reimbursement.
- Free parking on-site.
- Free uniforms and we will clean them!
- Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What you will have an opportunity to do:

BASIC FUNCTION: The Event Concierge is responsible for overseeing the operations sets and movement of the overall program logistics. They manage the day-to-day floor execution of the programs by ensuring events materialize 100% accurately as specified through the program agenda and BEOs along with coordinating change management.

• Status: Full Time

• Availability: 2nd Shift

• Pay Rate: $19 per hour

• Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center

• Ensure logistics are in place and executed for meetings.

• Oversee Program Turn Activities and ensure smooth programmatic flow.

• Provide Room and AV orientations as needed.

• Assist with movement and placement of conference materials along with pre- and post-event prepping shipping and storing.

• Act as a resource supporting the efforts of the Event & Meeting Managers.

• Confirm break meal reception and special event timing as needed.

• Ensure that all meeting changes are vetted communicated executed and tracked for historical purposes.

• Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center

Job Category: DUCareersInConferenceCenter

#IND100 #ZR75

What are we looking for

• Previous guest or customer service experience required.

• 1 year of administrative experience preferred.

• Experience in the hospitality industry preferred.

• Strong computer skills. Proficient in Microsoft Excel Outlook and Word. Microsoft Teams OneNote and PowerPoint experience desirable.

• Knowledge of Event Sales and Catering systems preferred. Infor experience desirable.

Compensation:

$19

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$19

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.