Event and Retail Trainer

Job Summary

The Event and Retail Marketing Trainer develops new representatives into confident effective lead setters. This role leads new hire training and owns the coaching experience during each representatives first 60 to 90 days. The Trainer becomes an expert in Renewal by Andersens lead generation process models it in the field and helps representatives apply it consistently at events and retail locations. About half of the role is spent leading classroom training and office coaching; the other half is spent working alongside representatives in the field. This is a hands-on training role with limited administrative work.

Job Functions

New hire training advanced sessions and office one-on-one coaching 50% Time

Field training site visits observation and live coaching 50% Time

Key Job Responsibilities

Lead new hire training for Event and Retail Marketing representatives including product knowledge the customer approach lead qualification appointment setting and brand standards.

Build and follow a practical coaching plan for each new representatives first 60 to 90 days; adjust support based on observed strengths skill gaps and progress.

Visit events and retail sites regularly to demonstrate effective conversations observe representatives in action give immediate feedback and practice specific skills alongside them.

Conduct one-on-one coaching sessions that set clear goals review performance and give representatives specific steps to improve.

Lead advanced training and refresher sessions for existing representatives on objection handling customer engagement appointment quality and other identified needs.

Master and reinforce Renewal by Andersens lead-setting policies qualification standards and procedures; demonstrate how to meet standards without sacrificing appointment quality.

Use lead appointment demo and productivity results alongside field observations to identify coaching priorities and assess training effectiveness.

Partner with team leads and the Director of Event and Retail Marketing to share coaching observations coordinate follow-up and support consistent training across markets.

Create an engaging supportive learning environment; deliver candid feedback while building representatives confidence and accountability.

Keep training materials and brief coaching notes current and use Excel or spreadsheets to track representative progress. Administrative work is limited and supports training directly.

Representing the company professionally at office training events and retail locations; work a schedule that includes field visits during the times representatives are active including weekends as needed.

Experience

At least two years of high performance in a lead-setting or sales-oriented role with a demonstrated record of meeting or exceeding goals.

Experience training coaching mentoring or developing others is preferred.

Experience in event marketing retail marketing in-person prospecting or home improvement sales is helpful.

Knowledge Skills and Abilities

Outgoing approachable presence and genuine enthusiasm for helping others improve.

Strong public speaking and group facilitation skills; able to hold attention explain a process clearly and adapt to different learning styles.

Strong sales and marketing instincts including the ability to model customer conversations and coach objection handling in real time.

Able to give direct constructive feedback and translate performance data into practical coaching actions.

Comfortable using Microsoft Excel or similar spreadsheets to review results and track development.

Organized self-directed and comfortable balancing office instruction with frequent field visits.

Working Conditions

Work Environment:

Occasional work performed in a climate-controlled environment

Occasional travel to and from various events throughout specified territory

Physical Demands:

Occasional work performed in a sedentary position

Occasional work performed while standing

Must be able to lift bend step up and kneel

Must be able to lift 50 lbs

THE RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation the owner of the most trusted family of window brands in America. RbA was founded with a mission to redefine the industry and to offer a differentand betterwindow-replacement experience. Renewal by Andersen has seven company-owned locations and over 100 independently owned affiliates across the United States.

Independent affiliates operate with a business model which grants owners exclusive marketing and sales territories and nearly complete autonomy in running their businesses.

NON-DISCRIMINATION Renewal by Andersen of the Carolinas is an Equal Opportunity Employer. This position shall be filled on the basis of qualification and ability to perform the essential functions of the job and without regard to race religion color sex age or national origin.