Esales W.I. Simonson

The eSales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt professional accurate and courteous manner. This highly accountable position uses lead management tools CRM software and the internet to manage inquiry flow update customer files and closely track customer interest. The eSales Agent will be trained to understand all products and services offered will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget easy to use systems and a great work environment.     

  Duties and Responsibilities:

       Respond to internet inquiries with courtesy accuracy and professionalism

       Promptly and accurately enter all customer inquiry data into the CRM.

       Generate sales appointments

       Conduct phone surveys to assess customer preferences and quality of experience

       Effectively utilize lead management tools

       Compile all necessary reports forms and other documentation on a timely basis

       Perform other job-related duties as assigned

       Exhibit ethical behavior provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Qualifications :

       To perform this job successfully an individual must be able to perform each essential duty satisfactorily.

       The requirements listed are representative of the knowledge skill and/or ability required.

       Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

       All applicants must be authorized to work in the USA

       All applicants must perform duties and responsibilities in a safe manner

       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test credit report and valid driver license

Additional Information :

(The eSales Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of $18.00.)

All your information will be kept confidential according to EEOC guidelines.

Remote Work :

No

Employment Type :

Full-time