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ERP Business Systems Analyst
Job Location:
Job Location:
Hartford, CT - USA
Yearly Salary:
USD 86210 - 111349
Yearly Salary:
Posted:
16 October 2026 (7 days ago)
Posted:
Application Deadline:
13 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Introduction
The State of Connecticut Office of the State Comptroller (OSC) is currently seeking dynamic passionate individuals eager to contribute their expertise within the Core-CT Service Delivery section as an ERP Business Systems Analyst on the Help Desk and Training Team. Join our team and embark on a rewarding career that offers growth superlative benefits and a culture that encourages work/life balance.
WHAT WE CAN OFFER YOU:
- Visit our new State Employee Benefits Overview page
- Professional growth and development opportunities
- A healthy work/life balance to all employees!
POSITION HIGHLIGHTS:
- Full-Time 40 hours per week
- Monday through Friday
- Location: Hartford CT 06106
DISCOVER THE OPPORTUNITY TO:
- Work with Module Leads Specialists and Analysts to assist with testing and resolving issues;
- Send out Core-CT Daily mail communications;
- Record modify and publish eLearning modules using Adobe Captivate software;
- Deliver and/or assist with software training delivery;
- Participate in system activities as needed.
ABOUT US
The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services administer employee and retiree benefits develop accounting policy and exercise accounting oversight and prepare financial reports for the state federal and municipal governments and the public.We are located in the State Office Building at 165 Capitol Avenue Hartford CT. This state-of-the-art building offers free garage parking an on-site cafeteria and ergonomic workspaces.
Selection Plan
For assistance in applying please visit our Applicant Tips on How to Apply page
TO APPLY
WHAT TO EXPECT AFTER YOU APPLY
- NEW: Some email providers may experience delays or issues delivering messages. To avoid missing important updatessuch as referral questionnaires or interview scheduling linksplease check your Personal Status Board regularly. For added convenience you can also enable text (SMS) notifications. To do this log in to your Personal Status Board and select Update My Contact Information.
- Although applicants will receive correspondence via email as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status view all emailed notices and complete tasks required in the recruitment process.
- This posting may require the completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the postings closing date or by visiting your JobAps Personal Status Board. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a users spam.
- At any point during the recruitment process applicants may be required to submit additional documentation that supports their qualification(s) for this position. These documents may include: a cover letter resume transcripts diplomas performance reviews attendance records supervisory references licensure etc. at the discretion of the hiring agency.
- The immediate vacancy is listed above however applications to this recruitment may be used for future vacancies in this job class.
- Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
- Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at WITH US
- Due to the large number of applications received the State of Connecticut cannot confirm receipt or status during recruitment. Updates will be available through your JobAps portal account.
- If you have any questions on this recruitment please contact Brigitta Rainey at or .
- Follow the State of Connecticut on LinkedIn.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Administrative Services Office of the State Comptroller or Teachers Retirement Board this class is accountable for independently performing a full range of tasks in support of statewide Core-CT Enterprise Resource Planning (ERP) module(s) and/or function(s).
EXAMPLES OF DUTIES
- Provides support to users within assignedmodule(s) and/or function(s);
- Provides customer support through ticket system or other communication;
- Troubleshoots and resolves routine problems and system issues;
- Assists in diagnosis and resolution of common application problems;
- Assists with business process mapping and business requirement gathering;
- Collaborates with information technology staff concerning technical programming requirements;
- Assists with implementation of system upgrades and modifications and loads data into test environment;
- Tests and performs troubleshooting analysis;
- Participates in data clean-up and conversion activities;
- Conveys technical information to agency user and promotes understanding of relevant issues;
- Develops or assists in development of reports specific to assigned modules utilizing ERP system;
- Tests and troubleshoots data produced from reports ensuring integrity of data and results;
- Assists with identification development and execution of training related to ERP system and assignedmodule(s) and/or function(s);
- Participates in module team meetings;
- May develop functional procedures and documentation;
- May make presentations;
- Performs related duties as required.
KNOWLEDGE SKILL AND ABILITY
- Knowledge of
- and ability to map business processes;
- and ability to utilize programming logic validation testing script writing SQL and other troubleshooting software;
- Peoplesoft and/or an ERP (system)module(s) and/or function(s);
- principles and practices of public administration related to financial management human capital management case management security and/or reporting;
- ERP system integration;
- Skills
- interpersonal skills;
- oral and written communication skills;
- analytical and problem solving skills;
- Ability to
- prepare and analyze documentation and reports;
- utilize ERP systems;
- understand how an application does or does not support the states business process;
- train and make presentations;
- gather technical information and effectively communicate to the appropriate source.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of professional experience as a business analyst operating withinenterpriseresource planning (ERP) human capital management (HCM) orfinancial systems.
NOTE: Business analyst is defined as serving as a liaison between business units technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training in business administration accounting finance public administration human resources information technology information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelors degree.
- A Masters degree in public administration business administration human resources information technology information systems or accounting may be substituted for one (1) year of the General Experience.
- For state employees one (1) year as an Accountant Human Resources Associate Contract Analyst Retirement and Benefits Officer Information Technology Analyst 1 or Fiscal Administrative Officer involving work with the Core-CT Enterprise Resource Planning system may be substituted for the General Experience.
- Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.
PREFERRED QUALIFICATIONS
- Experience with CORE-CT Financials and integration between modules.
- Experience with CORE-CT HCM modules and integration between modules.
- Experience analyzing and resolving system issues.
- Experience providing customer service in a business systems environment.
- Experience creating training presentations and/or technical documentation.
- Experience communicating information to diverse populations including verbal and written communication presenting to large groups and conducting training classes.
- Experience delivering training both in person and virtually.
- Experience with MS Teams scheduling presenting and facilitating events.
- Experience with FootPrints Helix or other Help Desk software.
SPECIAL REQUIREMENTS
Employees in this class may be required to travel.
Conclusion
INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED. An Affirmative Action / Equal Opportunity Employer. The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women minorities veterans and persons with disabilities. If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please email or call 860.702.3572.
ACKNOWLEDGEMENT
As defined by Sec. 5-196of the Connecticut General Statutes a job class is a position or group ofpositions that share general characteristics and are categorized under a singletitle for administrative purposes. Assuch a job class is not meant to be all-inclusive of every task and/orresponsibility.
Required Experience:
IC
About Company
CT Board of Regents (BOR) & Charter Oak State College Careers Thank you for visiting our BOR-Charter Oak Career Page! We value our employees and are often looking to add new talent to our team. We offer many opportunities for our employees to contribute and stand out as part of our co ... View more
