Equipment Technical Trainer

At EquipmentShare were not just filling a role were assembling the best team on the planet to build something thats never been built before. Were on a mission to transform an industry thats been stuck in the past by empowering contractors and communities through innovative technology real-time support and a team that truly cares.

Were hiring a Equipment Technical Trainer at our Corporate Headquarters in Columbia MO and were looking for someone whos ready to grow with us bring energy and drive to their work and help us build the future of construction as well as develop coordinate schedule update and maintain branch and/or regional/district training programs calendars records and personnel for all CASE Industrial related training. Execute required in-person training required by CASE Industrial. Serve as an example and resource to ensure EquipmentShare maintains and recruits the highest quality service workforce in the industry. This position is hybrid.

• Perform job duties in accordance with EquipmentShares vision mission and values.
• Manage time effectively to ensure training assignments and special projects are done on time.
• Perform all required duties outlined by the CASE Industrial Dealer Trainer Program.
• Maintain expert-level knowledge of the various CASE Industrial product lines maintained by Equipmentshare.
• Establish and maintain professional relationships with internal and external CASE Industrial stakeholders.
• Serve as lead trainer and host for Equipment Technical Training courses and complete all necessary train-the-trainer certifications.
• Develop a thorough knowledge of all CASE Industrial diagnostic equipment available.
• Use common training materials provided by CNH to include the online learning modules quizzes assignments manuals schematics etc.
• Replicate shop sessions as performed by CNH Industrial Technical Trainers.

• Ensure all attendance and certification records for training are given to the appropriate personnel to be added to Equipmentshares Data Asset Management System (DAMS).
• Communicate training and course schedules availability requirements due dates and completions to learners internal managers and external managers.
• Assist in promoting EquipmentShare University and other EquipmentShare resources
• Monitor the team email account to help provide prompt support.
• Monitor and support Slack channels ES-Ops pages and other means of communication to identify and meet employee and branch/ dealer training needs.
• Develop training resources in the support of a Tier-based training program.
• Ensure all tooling purchased by Equipmentshare is properly cataloged and tracked within AssetTiger T3 and/or equivalent library system.

Because we do things differently and we think youll feel it from day one. Were a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesnt just run our business it also makes your job easier safer and more connected. Whether youre behind the wheel under the hood leading a branch or closing deals tech supports you and you drive us forward.

Were a team of problem-solvers go-getters and builders. And were looking for teammates who take pride in doing meaningful work and want to be part of building something special.

• Competitive compensation
  
  
• Full medical dental and vision coverage for full-time employees
  
  
• Generous PTO paid holidays
  
  
• 401(k) company match
  
  
• Gym membership stipend wellness programs (earn PTO and prizes!)
  
  
• Company events food truck nights
  
  
• 16 hours of paid volunteer time per year give back to the community you call home
  
  
• Career advancement leadership training and professional development opportunities

You want to be part of a team thats not just changing an industry for the sake of change were transforming it to make it safer more secure and more productive. You bring grit heart and humility to your work and youre excited about the opportunity to grow within a fast-paced mission-driven environment.

Were looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy effort and optimism every day

• A passion for helping others and a willingness to go the extra mile in providing exceptional customer service.
• Highly motivated self-starter with a strong positive work ethic to contribute to the vision of Advanced Solutions and EquipmentShare as a whole.
• Strong organizational skills.
• Attention to detail and accuracy with the ability to quickly identify process break-downs.
• Strong time-management and communication skills.
• Ability to leverage technology to improve communication and efficiency.
• Ability to multi-task and maneuver through various programs and applications while providing timely and superior service to internal and external customers.
• Working knowledge of G-Suite including Gmail Google Docs Sheets and Drive.
• Ability to work on a team.
• Ability to proofread and edit written content.
• Ability to acquire new skills in a proficient manner.
• Ability to use diplomacy and tact when handling problems.
• Ability to work quickly and think logically especially under pressure.
• Ability to be flexible and adapt to change in a positive manner.
• Ability to travel to support the growth of the training plan.

• At least 5 experience as a CASE CNH trained technician.
• Experience as Dealer Level Shop and Field Service Technician preferred.

• Must be able to sit for prolonged periods at a desk and work on a computer.
• Must be able to Safely operate all CASE Industrial Equipment at Equipmentshare locations.
• Occasional lifting of up to 50 lbs for moving training materials or equipment.
• Willingness and ability to travel up to 75% nationwide
• Regular work on active job sites and training facilities
• May require working outdoors and in varying weather condition
  
  

At EquipmentShare we believe the best solutions come from a team that reflects the world around us. Our initiative A Workplace For All is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting developing and retaining great people from all walks of life.

We value different backgrounds talents and perspectives. We want you to feel like you belong here because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally some roles require passing a drug test depending on the job responsibilities.