Equipment Parts and Service Manager

The Company

Horizon Distributors Inc. (Horizon) is a wholly owned subsidiary of POOLCORP the worlds largest publicly traded distributor of swimming pool landscaping and outdoor living products which employs over 6000 team members in more than 445 sales centers worldwide.

Horizon operates 90 of those sales centers across the US and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors. With more than 60 years of industry experience Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store!

You want Benefits Youve got it! Our generous benefits package includes:

• Medical Dental Vision and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals Summer Madness and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!

Location: Horizon Phoenix AZ - H150; 5214 S. 30th Street Phoenix AZ 85040

Job Summary:
ThePower EquipmentSales & Service Manager is responsible for the day to day operations of the service department including personnel management asset management and sales & service management for a specific geographic location.

Responsibilities:

• Achieves Sales Center sales margin and operating income goals as well as market share targets by establishing strong working relationships with customers sales team and sales centers.
• Takes primary lead in establishing and maintaining sales relationships with key customers.
• Monitors tracks and addresses performance issues as necessary utilizing established metrics.
• Provides monthly progress reports to senior management as applicable.
• Achieves operational administrative & quality objectives by utilizing necessary resources including but not limited toStandard Operating Procedures Employee Handbook service warranty & registrations and rebate processing.
• Monitors tracks and addresses quality related issues including billable hours shop & labor expenses and other metrics as applicable.
• Ensures the sales team and service center are staffed with product knowledgeable customer oriented employees by providing training coaching accurate and timely performance appraisals;provides additional tools and resources necessary to assist teams with achieving performance expectations and standards.
• Ensures the service department assets (building trucks trailers & shop related equipment) are properly maintained and serviced in order to provide an operationally sound efficient clean and safe environment for employees and customers.
• Assists in the annual forecast / budget process by providing key sales and expense figures for the service center and market.
• Participates in industry-related events and trade associations.
• Other duties as assigned.

Requirements:

• Two years experience in a managerial or supervisory role is desired.
• Prior experience with small engine repair specifically 2-cyle and 4-cycle small engine equipment.
• Ability to lead coach delegate inspire and communicate in a clear positive and effective manner.
• Excellent organization presentation and time management skills.
• Demonstrated sales experience proven negotiation skills.
• Must hold a valid drivers license and have a satisfactory driving record according to the companys automobile insurance carrier.

Bilingual Military Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered safety-sensitive and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP including all its subsidiaries is a drug-free company and Equal Opportunity Employer By Choice. The Company understands respects and values diversity unique styles experiences identities ideas and opinions while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit develop and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

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