Epic Patient Flow & Capacity Management Senior Consultant

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Guidehouses Health Technology Consulting team helps healthcare organizations improve clinical operations financial performance patient experience and workforce effectiveness through better use of enterprise technology. Our EHR practice supports health systems across strategy implementation optimization adoption and value realization.

The Senior Consultant will support and independently deliver Epic patient flow and capacity management engagements for hospitals and health systems. This role requires hands-on Epic Grand Central experience and an understanding of the operational processes that govern patient placement transfers bed management environmental services patient transport discharge progression and enterprise capacity management.

The Senior Consultant will work with hospital operations nursing transfer center emergency department environmental services transport clinical informatics and Epic application teams. The individual will analyze workflows configure and optimize Epic functionality lead assigned project workstreams and support clients in improving patient throughput and capacity management.

• Support Epic Grand Central implementation optimization upgrade assessment and stabilization engagements.

• Independently lead defined application workflow testing reporting data training or readiness workstreams.

• Analyze current patient flow operations system configuration workflows performance data governance and organizational constraints.

• Design and document future-state workflows for bed requests bed assignment patient placement transfers level-of-care changes environmental services patient transport discharge progression and capacity escalation.

• Configure and optimize Epic Grand Central functionality including patient movement bed planning bed boards unit and room configuration transfer workflows environmental services transport and discharge-related tools.

• Support centralized patient placement transfer center bed management and capacity command center initiatives.

• Document operational requirements Epic configuration decisions technical specifications system dependencies risks and outstanding decisions.

• Analyze dependencies across Grand Central Prelude Cadence ASAP EpicCare Inpatient Orders OpTime Rover Cogito interfaces and third-party capacity management technologies.

• Support the design of capacity command center workflows role definitions escalation pathways decision thresholds communication processes and performance reporting.

• Develop and execute unit application integrated regression and user acceptance testing.

• Create patient movement and capacity testing scenarios that reflect routine operations surge conditions transfer delays bed constraints discharge barriers isolation requirements and other operational exceptions.

• Support data validation and reconciliation related to beds rooms units departments patient classes patient movement environmental services and transport.

• Participate in workflow validation operational simulations training development cutover planning go-live support and post-live stabilization.

• Develop or refine reports dashboards workqueues patient lists and operational measures related to capacity and patient flow.

• Identify opportunities to reduce emergency department boarding transfer delays bed turnaround time patient placement friction and unnecessary variation.

• Facilitate client working sessions and present findings recommendations design decisions risks and project status to operational clinical and technology stakeholders.

• Coordinate assigned activities across Epic analysts operational leaders client subject matter experts reporting teams and technical teams.

• Track workstream scope deliverables milestones risks issues dependencies and decisions.

• Provide day-to-day direction and review for consultants or client analysts when assigned.

• Support proposal development scope definition level-of-effort estimates demonstrations and presentations.

• Contribute to reusable assessments workflow libraries testing scripts configuration tools and points of view for the Guidehouse EHR practice.

• Ability to travel up to 50% based on client and project requirements.

What You Will Need:

• Bachelors degree obtained from an accredited college or university.

• Minimum of three years of relevant experience in Epic implementation patient flow operations healthcare technology clinical informatics or a related field.

• Epic Grand Central certification prior Grand Central certification with the ability to renew or substantial Grand Central experience with the ability to obtain certification within an agreed period.

• Hands-on experience configuring implementing optimizing or supporting Epic Grand Central.

• Experience supporting at least one Epic implementation major upgrade optimization initiative or comparable patient flow technology project.

• Working knowledge of hospital patient movement bed management patient placement transfers environmental services transport and discharge processes.

• Experience analyzing workflows and translating requirements into Epic configuration documentation testing reporting or implementation activities.

• Experience developing and executing application and integrated testing.

• Ability to independently manage assigned work meet deadlines identify risks and escalate issues appropriately.

• Experience leading meetings design sessions testing activities or defined project workstreams.

• Strong analytical written verbal and client-facing communication skills.

• Consulting experience or comparable client-facing delivery experience within a health system EHR vendor or healthcare technology company.

• Ability to work effectively with operational clinical technical and executive stakeholders.

• Ability to travel up to 50% based on client and project requirements.

• Ability to support implementation and go-live activities that may occasionally occur outside standard business hours.

What Would Be Nice To Have:

• Five or more years of relevant Epic patient flow hospital operations or healthcare technology experience.

• Additional Epic certification or experience in Prelude Cadence ASAP EpicCare Inpatient Orders OpTime Rover Cogito or related applications.

• Experience with centralized patient placement transfer center operations enterprise bed management or multi-hospital capacity coordination.

• Experience supporting the design implementation or optimization of a capacity command center.

• Hospital operations nursing operations patient placement transfer center environmental services or patient transport experience.

• Experience with discharge progression interdisciplinary rounds barriers to discharge or length-of-stay improvement initiatives.

• Experience developing capacity dashboards and measures for occupancy throughput boarding transfers discharge environmental services or transport.

• Experience with real-time location services communication platforms device integration or third-party capacity management technologies.

• Experience supporting a large academic medical center pediatric hospital integrated delivery network or multi-hospital health system.

• Project management clinical informatics nursing informatics Lean Six Sigma or change management credentials.

• Experience contributing to consulting proposals presentations estimates or business development activities.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.