Epic Patient Flow & Capacity Management Managing Consultant

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Guidehouses Health Technology Consulting team helps healthcare organizations improve clinical operations financial performance patient experience and workforce effectiveness through better use of enterprise technology. Our EHR practice supports health systems across strategy implementation optimization adoption and value realization.

The Managing Consultant will lead Epic patient flow and capacity management engagements for hospitals and health systems. This role requires deep knowledge of Epic Grand Central and the operational processes that govern patient placement transfers bed management environmental services transport discharge progression and enterprise capacity management.

The Managing Consultant will work directly with hospital executives operational leaders clinicians informatics teams and application teams to design practical solutions that improve throughput and the use of available capacity. The individual must be able to connect operational policy staffing models governance workflows Epic configuration reporting and adoption.

• Lead Epic Grand Central implementation optimization assessment and stabilization engagements.

• Assess current patient flow operations system configuration decision rights performance data and organizational constraints.

• Design future-state workflows for bed requests bed assignment patient placement transfers level-of-care changes environmental services patient transport discharge progression and capacity escalation.

• Advise clients on centralized and decentralized patient placement models transfer center operations bed management responsibilities escalation pathways and capacity governance.

• Support the design or optimization of capacity command centers including operating models roles decision authority escalation thresholds communication processes technology and performance measures.

• Lead the design and validation of Epic Grand Central functionality including patient movement bed planning bed boards unit and room configuration transfer workflows environmental services transport discharge status and related operational tools.

• Evaluate dependencies across Epic Grand Central Prelude Cadence ASAP EpicCare Inpatient OpTime Rover Cogito reporting tools interfaces and third-party capacity management solutions.

• Translate operational requirements into system design decisions build specifications workflow documentation testing scenarios and implementation plans.

• Lead integrated testing workflow validation clinical and operational simulations cutover planning training readiness go-live support and post-live stabilization.

• Develop recommendations to reduce avoidable patient delays emergency department boarding transfer friction bed turnaround time and unnecessary variation in patient placement.

• Establish performance measures and reporting requirements related to occupancy throughput length of stay discharge progression bed turnaround transport response transfer acceptance and capacity constraints.

• Facilitate working sessions with nursing hospital operations transfer center environmental services transport emergency department procedural ancillary and technology leaders.

• Communicate findings risks recommendations and decisions to senior client leaders in a clear and direct manner.

• Manage project scope workplans deliverables risks issues dependencies timelines and team assignments.

• Lead and develop consultants and client team members through structured coaching review and feedback.

• Support proposal development solution design level-of-effort estimates presentations and other practice development activities.

• Develop reusable methods tools assessments and points of view for the Guidehouse EHR practice.

• Ability to travel up to 50% based on client and project requirements.

What You Will Need:

• Bachelors degree obtained from an accredited college or university.

• Minimum of five years of relevant experience in EHR implementation optimization healthcare technology patient flow operations or a related field.

• Epic Grand Central certification or prior certification with the ability to obtain or renew certification within an agreed period.

• Demonstrated experience leading Epic Grand Central implementation optimization upgrade stabilization or operational improvement work.

• Strong understanding of hospital patient flow bed management transfers environmental services patient transport discharge progression and capacity management.

• Experience leading project teams application teams operational workgroups or major project workstreams.

• Experience developing and managing project plans deliverables risks issues dependencies and client decisions.

• Ability to facilitate complex discussions involving operational clinical technical and executive stakeholders.

• Ability to convert operational problems into clear workflow technology governance and measurement recommendations.

• Strong written and verbal communication skills including experience presenting recommendations to senior leaders.

• Consulting experience or significant client-facing experience in a healthcare organization EHR vendor or healthcare technology environment.

• Ability to travel up to 50% based on client and project requirements.

• Ability to support major implementation and go-live activities which may occasionally occur outside standard business hours.

What Would Be Nice To Have:

• Seven or more years of relevant healthcare technology or patient flow experience.

• Additional Epic certification or experience in Prelude Cadence ASAP EpicCare Inpatient OpTime Rover Cogito or related applications.

• Experience establishing or optimizing a health system capacity command center.

• Experience with transfer centers centralized patient placement enterprise bed management or multi-hospital capacity coordination.

• Operational leadership experience in hospital operations nursing operations patient placement transfer center environmental services or transport.

• Experience with large academic medical centers integrated delivery networks pediatric hospitals or multi-state health systems.

• Experience developing patient flow dashboards capacity measures escalation criteria and executive performance reporting.

• Experience with clinical systems integration real-time location services communication platforms or third-party capacity management technologies.

• Lean Six Sigma project management nursing clinical informatics or healthcare administration credentials.

• Experience supporting business development proposal preparation solution design or client account growth.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.