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Environmental Operations Support Lead
Job Location:
Job Location:
Farmington Hills, MI - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
27 August 2026 (10 days ago)
Posted:
Application Deadline:
4 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
MPS Group Inc. is seeking an Environmental Operations Support Leadto join our team at the Headquarters located in Farmington Hills MI. This individual will provide hands-on support to MPS locations during employee transitions new Project Manager onboarding customer account start-ups and other operational support needs. This role serves as a trusted operational resource who helps new employees Project Managers Regional Managers and customers navigate sensitive transition periods with confidence consistency and clear communication.
Responsibilities and Job Duties:
- Provide on-site leadership and support during Project Manager onboarding customer account transitions and staffing vacancies to ensure operational continuity.
- Develop manage and execute transition plans while maintaining accurate site documentation and records.
- Train Project Managers and site employees on MPS procedures customer requirements safety standards operational best practices and reporting expectations.
- Assist employees with access to company resources training materials systems databases and account documentation.
- Identify training gaps and implement development plans to improve employee performance and readiness.
- Deliver real-time coaching mentorship and performance feedback to new Project Managers.
- Reinforce MPS safety programs support compliance initiatives and promote safe work practices across all locations.
- Identify operational and safety risks and recommend corrective actions to improve performance and reduce exposure.
- Build positive working relationships with site teams promote collaboration and support employee engagement during transition periods.
- Assist in resolving onboarding operational and employee concerns while recognizing and encouraging strong performance.
- Conduct site visits to assess operations document observations track action items and provide recommendations for improvement.
- Ensure consistent implementation of company procedures customer expectations and operational standards across assigned locations.
- Identify deficiencies in staffing documentation processes and system access while recommending sustainable solutions.
- Support customer bid walks contract renewals new business opportunities and special projects as needed.
- Maintain regular communication with Regional Managers and prepare detailed reports outlining training progress operational risks employee readiness customer concerns and next steps.
Requirements and Qualifications:
- Bachelors degree in Engineering Environmental Science Business or a related field or a minimum of three (3) years of experience in operations environmental services waste management project management customer account support or a related field; equivalent combinations of education and experience will be considered.
- Demonstrated ability to provide professional responsive and solutions-focused customer service while supporting field-based operations and multiple stakeholders.
- Strong communication organizational and documentation skills with the ability to train employees support leaders manage multiple priorities and maintain accurate operational records.
- Proficiency in Microsoft Office Suite (Outlook Word Excel PowerPoint and Teams) and the ability to quickly learn internal databases reporting systems and document management platforms.
- Ability to work independently exercise sound judgment maintain confidentiality and effectively resolve or escalate operational issues as needed.
- Willingness to travel 50% to 70% based on business needs; valid drivers license required and ability to pass a background check and drug screening.
Preferred Qualifications:
- Experience in hazardous waste solid waste environmental services industrial services automotive manufacturing support or a similar operational environment.
- Current 40-hour Hazardous Waste Operations and Emergency Response (HAZWOPER) certification with annual refresher preferred; training may be provided upon hire if not currently certified.
- Current Resource Conservation and Recovery Act (RCRA) training preferred; training may be provided upon hire if not currently completed.
- Current Department of Transportation (DOT) training is preferred; training may be provided upon hire if not currently completed.
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About Company
NOT JUST A SUPPLIER… YOUR VALUED PARTNER. MPS Group puts industry expertise, latest technology and equipment, and innovative processes safely to work for you.
