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Entry Level IT Help Desk Desktop Support

Mayer LLP

Job Location:

Dallas, TX - USA

Yearly Salary: USD 50000 - 55000

Posted: 24 October 2026 (7 hours ago)

Application Deadline: 21 January 2027

Vacancies: 1 Vacancy

Job Summary

At Mayer LLP we believe in doing law differently with collaboration innovation and determination at the core. Founded by a team of experienced entrepreneurial attorneys weve built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas New Mexico and Arkansas and a breadth of practice areas including corporate & securities litigation real estate tax labor & employment healthcare and immigration we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic growth-minded environment where your contribution directly matters and youll work alongside skilled professionals focused on achieving business-driven legal solutions Mayer is where you can make an impact.

Responsibilities

Handle onboarding/offboarding device setup and user provisioning
Provide onsite desktop and end-user support to Attorneys Paralegals and Staff
Support laptops desktops printers mobile devices and peripherals
Troubleshoot O365 Teams and standard business applications
Test evaluate and research decisions about new technology for the business
Accurately document interactions troubleshooting steps and resolutions in ticketing system
Setting up technology for Conference rooms prior to meetings for attorney staff
Providing excellent customer service for our employees
Handle PC logistics: imaging deployment asset tagging inventory updates and hardware replacements
Follow IT policies procedures and security standards

Experience

1-2 years of desktop / end-user support experience
Strong customer service and communication skills
Self-starter who can work independently with minimal supervision
Experience with Windows O365 Active Directory
Ability to prioritize tasks effectively and manage time in a dynamic environment
Ability to lift and move IT equipment as needed.

Benefits

Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm
10 company holidays 4 early release days
16 PTO days
Hybrid schedule (3 days/week in office 2 days/week at home)
401k firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution
Discretionary year end bonus
Employee referral bonus ($2000 - $4000)

$50000 - $55000 a year

Compensation is commensurate with years of experience

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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Junior IC

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