Enterprise Sales Engineer
Job Location:
New York City, NY - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Department:
Job Summary
Think about your last hotel stay. Did you skip the front desk line with mobile check-in Message the staff for extra pillows Order a late-night snack with a tap on your phone Then youve likely run into Canary in the wild.
Canary Technologies is the leading agentic AI platform for hotel and guest management powering the digital infrastructure for more than 20000 hotels in 125 countries. The worlds most renowned hospitality brands including Marriott International Four Seasons and Wyndham Hotels & Resorts partner with us to increase revenue improve operations and elevate the guest experience.
Weve executed the largest deployment of autonomous AI systems in hospitality building technology that fundamentally redefines how guests and hotels interact. Its made us one of the top-funded hotel technology companies in the world with nearly $200M raised to date.
Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500 company Inc. 5000 fastest-growing company and swept the 2026 HotelTechAwards including Best Place to Work #1 Guest Experience Platform and the Hoteliers Choice Award. Were scaling our team to bring innovation to life faster than ever.
Were growing quickly and were looking for people who are passionate about their work want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards fast pace real ownership. If thats the environment youre looking for this is the place for you.
Come join us! Lets shape the future of hospitality together.
Canary Technologies is hiring a Sales Engineer to partner closely with Sales Product and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos technical discovery solution design and assist/ coordinate RFP and RFI responses ensuring accuracy differentiation and alignment with buyer requirements. The ideal candidate is technically fluent commercially sharp and comfortable operating in an early-stage high-ownership environment. Prior experience supporting B2B SaaS sales teams and hospitality experience is strongly preferred.
- Establish and execute custom demo workflows including coverage for newly launched and in development features and products
- Define and document technical discovery SOPs to consistently map customer systems integrations data flows and constraints
- Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product
- Build and maintain standardized RFP/ RFI response processes including accurate differentiated technical content and internal coordination
- Develop processes to validate early-stage product features capture field feedback and prepare them for sales enablement
- Partner with Sales to formalize deal execution playbooks covering objection handling stakeholder alignment and proof milestones
- Document and maintain security and compliance artifacts to support buyer reviews and risk assessments
- Produce scalable enablement assets including playbooks guides and reusable demo components
- Experience: 5 years in a Sales Engineering role supporting B2B SaaS sales
- Domain exposure: Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments
- Technical fluency: Working knowledge of APIs (REST webhooks) and light scripting to support demos and proofs
- Security/compliance: Experience supporting security privacy and compliance reviews with enterprise buyers including PCI PII 10DLC etc.
- RFP/RFI: Proven experience owning or significantly contributing to technical RFP/ RFI responses
- Early-stage product: Demonstrated ability to validate v0/ v1 features and convert field feedback into sales enablement
- Sales partnership: Track record of effective technical discovery objection handling and stakeholder alignment
- Communication: Clear concise executive-level written and verbal communication
- Ownership mindset: Comfortable operating autonomously in fast-moving ambiguous environments with an outcome-driven mindset
Target cash compensation ranges from $160000 - $220000 including a fixed annual salary and uncapped commission paid monthly.
This role also includes a stock option grant subject to board approval.
Actual compensation will be commensurate with the candidates skill level experience and specific work location.
We work hard to make Canary a fun rewarding and high-energy place to work. Heres how we take care of our flock:
Time Off
- Unlimited PTO: Take the time you need to truly rest and recharge.
- Holidays Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend.
- Birthday Holiday: A dedicated day off to celebrate you!
Travel & Office Flexibility
- Office Exchange: A travel stipend to visit the team in person at our SF NY or Dallas hubs.
- Canary Hotel Experience: Staying at a Canary hotel Weve got you covered with a credit toward your stay.
- Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally.
Growth & Community
- Self Improvement Club: A monthly budget to help you smash your personal goals.
- Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection.
- Referral Program: Help us grow the flock and score a cash bonus for successful hires.
Required Experience:
IC
About Company
Canary's award-winning hospitality software improves the guest experience, streamlines operations and boosts revenue. Trusted by 20,000+ hotels worldwide.
