Enterprise Business Systems Lead

Position Summary

The Enterprise Business Systems Lead provides hands-on leadership for Flex-Tek legacy ERP platforms and business applications. The role balances day-to-day support and escalation management with business analysis documentation risk reduction and readiness for future ERP transitions. This position reports directly to the VP Information Systems. 

Key Responsibilities

• Lead the legacy ERP and business application environment including application inventory ownership dependencies lifecycle status and operational risk.
• Serve as the business-facing escalation point for ERP application and related process issues; coordinate resolution across sites vendors service management and technical teams.
• Improve operational continuity through support procedures escalation paths runbooks knowledge capture cross-training and backup coverage.
• Lead requirements gathering process reviews solution assessments and documentation of workflows system dependencies and functional needs.
• Identify practical improvements to processes controls application use and supportability across sites and business units.
• Provide application and process expertise for ERP transitions acquisitions divestitures and business changes including assessments knowledge transfer stabilization and continuity planning.

Qualifications :

Required Qualifications

• Bachelors degree in Information Systems Business Administration Computer Science or a related field; equivalent education and experience may be considered.
• Five or more years of experience supporting ERP systems enterprise applications or business systems environments.
• Experience supporting manufacturing distribution supply chain or industrial operations.
• Experience with application support complex issue escalation root-cause analysis business process analysis requirements gathering and operational documentation.
• Ability to work directly with business stakeholders site teams vendors and technical resources to resolve issues and improve system use.

Preferred Qualifications

• Multi-site manufacturing experience and knowledge of Epicor SyteLine Infor Avante or comparable manufacturing ERP platforms.
• Experience with ERP upgrades migrations consolidations stabilization or application assessments related to acquisitions and divestitures.
• Familiarity with reporting tools workflow automation Lean Six Sigma ITIL or comparable improvement and service-management practices.

Core Competencies

ERP and enterprise applications Application support and escalation management Business systems and process analysis Requirements definition Cross-functional coordination Clear communication Practical problem-solving Ownership and follow-through

Additional Information :

All your information will be kept confidential according to EEO guidelines.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time