Enterprise Business Systems & Integration Analyst
Carlsbad, CA - USA
Job Summary
Help Build the Technology Behind the Worlds Leading Sports Technology Company
Full Swing is the leader in sports technology revolutionizing the way athletes and enthusiasts train play and experience the game. Trusted by the worlds best golfers including Tiger Woods Jon Rahm and Jordan Spieth Full Swing delivers industry-leading golf simulators and launch monitors used both at home and on the PGA Tour. We blend cutting-edge hardware and software to bring golf to life like never before.
Are you the person who sees an inefficient process and immediately starts thinking about how to make it better Do you enjoy connecting systems solving business challenges and helping teams work smarter If so we want to meet you.
At Full Swing were looking for a Business Systems & Integration Analyst who thrives at the intersection of technology and business this role youll partner with teams across the organization to optimize workflows improve system functionality and build integrations that drive efficiency and growth.
This is more than a support role. Youll have the opportunity to influence how our business operates by identifying opportunities for automation streamlining processes and delivering solutions that make a real impact.
Supervisory Responsibilities:
- None
What You Will Do:
Provide day-to-day support for enterprise applications including NetSuite Salesforce WooCommerce Stripe Avalara SPS Commerce (EDI) Celigo Zapier and Amazon Seller/Vendor platforms.
Troubleshoot system data and workflow issues across integrated business systems.
Partner with business users to diagnose and resolve operational issues impacting orders fulfillment invoicing customer accounts integrations and reporting.
Maintain and support integrations between enterprise platforms including ERP CRM eCommerce shipping tax payment and EDI systems.
Support and troubleshoot MuleSoft integrations and participate in future integration platform migration initiatives.
Support WooCommerce storefront operations including payment processing order management shipping workflows and customer transaction troubleshooting.
Support Stripe payment processing workflows and issue resolution.
Support Amazon account operations and integrations.
Partner with Fulfillment and Operations teams to troubleshoot shipping order routing and EDI-related issues.
Collaborate with stakeholders to analyze business processes and identify opportunities for automation optimization and operational efficiency.
Document system workflows integration mappings support procedures and troubleshooting guides.
Assist with testing validation and deployment of new system enhancements and integrations.
Coordinate with external vendors consultants and software providers to resolve technical issues and support upgrades.
Perform other duties as assigned.
What You Bring:
- Bachelors degree in Information Systems Computer Science Business Administration or related field OR equivalent combination of education and experience.
- 4 years of experience supporting enterprise business systems integrations or eCommerce platforms.
- Hands-on experience supporting ERP and CRM platforms such as NetSuite and Salesforce.
- Experience supporting integration platforms such as MuleSoft Boomi Workato or similar middleware technologies.
- Experience supporting eCommerce platforms such as WooCommerce Shopify Magento or similar.
- Experience troubleshooting integrated business workflows across multiple systems.
- Strong analytical and problem-solving skills.
- Experience supporting APIs data integrations or workflow automation tools.
- Strong communication skills with ability to work effectively across technical and non-technical teams.
- Ability to manage multiple priorities in a fast-paced environment.
What Will Make You a Rockstar:
- Experience with SPS Commerce or EDI integrations.
- Experience supporting Avalara tax integrations.
- Experience supporting Stripe or payment processing platforms.
- Experience with SQL reporting tools or data analysis.
- Experience with Amazon Seller Central or Vendor Central.
- Familiarity with order-to-cash fulfillment shipping and inventory management workflows.
- Experience in manufacturing consumer products retail eCommerce or hardware-based businesses.
- Experience with MuleSoft or modern event-driven integration architecture is a plus.
- Salesforce NetSuite or integration platform certifications are a plus.
What We Offer:
- Comprehensive Benefits Package Medical dental and vision coverage plus more
- 401(k) with Company Match Up to 4% contribution match
- Paid Time Off Generous PTO and paid holidays
- Competitive base salary plus commission
- On-target earnings (OTE) aligned with performance
- Opportunity for growth into senior sales strategic accounts or leadership roles based on results
- Supportive Work Environment A relaxed non-corporate atmosphere
- Team Culture Engaging team bonding events and activities
- Onsite Wellness Access to a personal trainer gym facilities and yoga classes for a healthy work-life balance
Ready to Grow with Us
Youll be part of a growing innovative company at the intersection of sports and technology selling a premium product with strong market demand. This is a role for someone who wants ownership accountability and the opportunity to directly influence business results.
Full Swing Golf is an Equal Opportunity Employer. We believe everyone has the power to make a difference and are committed to fostering an inclusive workplace. We provide equal employment opportunities regardless of sex race color gender religion marital or domestic partner status age national origin ancestry disability medical condition sexual orientation pregnancy military or veteran status citizenship or genetic information. If you need an accommodation during the application or interview process please contact
Required Experience:
IC