Enterprise Account Manager

At Kalibri we are helping to redefine and rebuild the hotel industry. We are looking for passionate energetic and hardworking people with an entrepreneurial spirit who dream big and challenge the status quo. We are working on cutting-edge solutions for the industry: we harness cloud-native data pipelines with advanced AI/ML models to drive asset performance. Kalibri is growing so if youre ready to make a difference and utilize your talents across a groundbreaking organization please keep reading!

Were hiring an Enterprise Account Manager to own and grow Kalibris largest and most strategic enterprise customer relationships.

This is an individual contributor role focused on renewals expansion and long-term account growth. Success in this role requires strong commercial judgment the ability to navigate complex customer organizations and comfort driving revenue conversations with senior stakeholders across evolving data-driven solutions.

While Kalibri operates fully remotely this role includes 2550% travel for customer meetings industry events and periodic in-person team gatherings.

• Own and deliver against enterprise renewal and expansion revenue targets

• Serve as the primary commercial owner for assigned enterprise accounts

• Lead renewal planning negotiations and contract execution

• Identify and drive expansion cross-sell and upsell opportunities

• Build and maintain strong relationships with executive and senior stakeholders

• Translate customer goals into clear value across Kalibris data and analytics solutions

• Partner closely with Customer Success Product Marketing and Data teams

• Monitor account health usage and risk signals to proactively manage retention

• Maintain strong Salesforce hygiene forecasting accuracy and account plans

• Represent Kalibri as a trusted commercial partner in executive forums

• You consistently protect and grow enterprise revenue across your account portfolio

• Customers view you as a trusted advisor and long-term partner

• You proactively identify risk and opportunity within complex accounts

• You bring focus judgment and clarity to renewal and expansion decisions

• Proven experience owning enterprise renewals and/or expansion revenue targets

• Track record of growing existing accounts through consultative selling

• Strong ability to manage complex multi-stakeholder customer organizations

• Comfort selling multi-product or data-driven solutions

• Executive presence and confidence in commercial negotiations

• Ability to operate independently and make sound commercial decisions

• Salesforce experience (account management forecasting deal execution)

• Experience in hospitality SaaS or data/analytics businesses

• Background in high-growth or evolving product environments

• Experience managing large multi-entity enterprise accounts

At Kalibri success is defined by our core values:

• Solutions-Oriented: You look for answers and improvements not just problems.

• Aligned & Accountable: You take responsibility for deadlines and deliverables and communicate clearly.

• Keeping It Real: Youre honest kind and transparent in how you work with others.
  

• Fully remote work with a thriving company culture

• Robust medical dental and vision plans through Blue Cross Blue Shield including a $0 cost plan for employees and subsidized coverage for dependents

• 401k plan with employer match

• Flexible Paid Time Off

• $250 new hire allowance for home office setup

Required Experience:

IC