Enterprise Account Director

We are Indeed Flex. We Help People Get Jobs. Right now were hiring!

We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed transparency and choice.

We operate with the agility and energy of a high-growth scale-up but we are backed by the stability and resources of Indeed - the worlds #1 job site. This gives us a unique advantage: the freedom to innovate at speed with the muscle to dominate the market.

As an Enterprise Account Director at Indeed Flex you will be the primary architect of our ongoing strategic partnerships. You will manage a portfolio of existing client accounts and recent business wins focusing on increasing revenue driving profitability and ensuring long-term retention.

The purpose of this role is to act as a strategic advisor helping our clients improve productivity recruitment processes and overall performance through our platform. You will identify new lines of business and manage key accounts in line with agreed-upon contracts and KPIs for Managed Service Provider (MSP) or Neutral Vendor contracts.

*This position is located onsite in Austin TX (at The Domain) five days per week with the option to work from home on Thursdays.

• Minimum 3 years in an Account Director or Program Manager role with a strong preference for enterprise-level or multi-site operations.
• Experience within staffing recruitment workforce solutions SaaS HR technology or RPO.
• Proven track record of independently winning and managing client contracts valued at $5M - $10M.
• Direct experience in the Recruitment Staffing or RPO sectors is preferred. However we highly value candidates with a strong background in SaaS (Software as a Service) account management provided you can demonstrate an ability to apply those skills to a tech-enabled service environment.
• Highly proficient with Salesforce (or similar CRM) and Google Workspace.
• Ability to leverage technology automation and AI tools to improve efficiency streamline workflows and enhance the customer experience.
• Experience using collaboration tools such as Miro Outreach Zoom and Slack within a distributed workforce.
• High level of technical acumen to quickly learn and utilize new software.
• Action-oriented with a strong sense of ownership proactively driving next steps maintaining momentum across cross-functional teams and influencing stakeholders to achieve shared customer outcomes.
• Strong ability to collect interpret and analyze data and statistics to drive consultative trust-based relationships.

• Strategic Planning: Define and execute a comprehensive account strategy to achieve short-term business objectives while securing long-term growth.
• Executive Relationship Management: Establish and nurture executive-level relationships within assigned clients to promote the companys value proposition and uncover sales opportunities.
• Business Development: Drive repeat business through a deep understanding of client context upselling and cross-selling. Develop robust Business Cases and ROI analyses to support winning pitches.
• Solution Delivery: Track and monitor the delivery of solutions ensuring all milestones are met and internal resources are appropriately allocated to the account.
• Internal Collaboration: Lead internal meetings to design recruitment and onboarding campaigns report on sales activities and implement new product features.

• $95000 to $146000 base annual salary
• Commission: $40000 annually (uncapped)
• Medical Dental Vision and 401K
• Access to Company & Employee Benefits
• 25 days PTO (prorated) Birthday Off
• 8 Paid Holidays
• Duvet days (½ day off every quarter)
• Volunteer days

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment to complete daily responsibilities and duties.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop kneel crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

This position requires the employee to drive.

Position Type/Expected Hours of Work
Hours are Monday - Friday regular business hours. Occasional evening and weekend work may be required as job duties demand.

Travel
This position requires minimal travel less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations.

All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.

AAP/EEO Statement
Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.