Enrollment Specialist

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Company Profile

McKesson Corporation is a global leader in healthcare supply chain management solutions retail pharmacy community oncology and specialty care and healthcare information solutions. McKesson partners with pharmaceutical manufacturers providers pharmacies governments and other organizations in healthcare to help provide the right medicines medical products and healthcare services to the right patients at the right time safely and cost-effectively.

United by our I2CARE shared principles our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a Most Admired Company in the healthcare wholesaler category by FORTUNE a Best Place to Work by the Human Rights Campaign Foundation and a topmilitary-friendly companyby Military Friendly. For more info visit.

We take pride in our culture of connection and believe in a workplace where everyone can be their full authentic self. We welcome and encourage veterans individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Role Overview

McKesson is seeking an Enrollment Specialist. The Enrollment Membership Services Specialist supports McKessons GPO membership operations for Onmark Unity PACT and Pathway including onboarding offboarding program participation and manufacturer-facing submissions. This role requires judgment beyond transactional processing to evaluate customer structure eligibility system data documentation quality and stakeholder input to determine the appropriate enrollment path and protect downstream accuracy. Responsibilities include Salesforce triage cross-functional coordination audits report-driven case creation and tool/documentation maintenance. Success requires attention to detail sound judgment comfort with ambiguity working knowledge of Smartsheet intermediate Excel skills and the ability to translate complex GPO and healthcare membership requirements into reliable workflows.

Key Responsibilities

Member Management

• Validate member records required identifiers documentation and GPO/program eligibility for accuracy and compliance.

• Manage enrollment and removals for GPOs and/or programs within SAP Smartsheet and other CRM tools.

• Complete inactive identifier/member reviews coordinate stakeholder updates and support GPO removals as needed.

• Evaluate quarterly which members newly qualify for program participation and work with stakeholders to enroll them in value-added programs.

• Manage stakeholder updates for Address Legal Name and/or Hierarchy changes.

• Resolve complex membership scenarios involving customer structure eligibility manufacturer requirements and system data escalating when business risk or policy interpretation requires review.

• Interpret cross-system data and stakeholder input to identify discrepancies determine corrective action and protect enrollment accuracy.

Tool / Document Maintenance

• Maintain Smartsheet CRM tools dashboards reporting and documentation to support accurate processing automation metrics and stakeholder visibility.

• Update documentation tool guidance and repeatable workflows as biopharma program and GPO requirements change.

• Consider upstream and downstream impacts when updating tools or documentation to reduce rework delays and inconsistent expectations.

Daily Request Management

• Participate in recurring stakeholder meetings related to membership GPO operations and process alignment.

• Triage Salesforce requests including assignment prioritization categorization escalation routing and follow-up based on complexity urgency contractual impact and customer risk.

• Coordinate across Sales Onboarding Membership Master Data and manufacturer-facing teams to resolve incomplete conflicting or time-sensitive requests while minimizing customer disruption.

Additional Responsibilities

• Support additional Membership Services or organizational needs as assigned.

Education & Minimum Requirements

• Typically requires 4 years of relevant experience.

• Degreeor related equivalent work experience is required.

Critical Skills

• Excel Proficiency: Intermediate Excel skills including XLOOKUP VLOOKUP IF MATCH and basic nested formulas.

• CRM and Database Systems: Working knowledge of Salesforce SAP or similar systems to process requests and update records.

• Communication and Collaboration: Clear communication with internal teams external stakeholders and practices.

• Prioritization and Follow-Through: Ability to manage competing requests meet deadlines and complete accurate work.

• Customer and Stakeholder Focus: Commitment to quality service accurate processing and professional interactions.

Preferred Skills

• Smartsheet and Workflow Management: Ability to maintain intake trackers workflows and operational reporting that support team visibility and process consistency.

• Data Visualization and Reporting: Familiarity with Tableau Power BI or similar tools for dashboards and trend reporting.

• GPO or Healthcare Membership Knowledge: Understanding of GPO operations eligibility manufacturer requirements or contract-driven enrollment.

• Analytical Problem Solving: Ability to evaluate incomplete information identify root causes and recommend practical solutions.

• Adaptability and Initiative: Comfort navigating change anticipating next steps and improving workflows with limited supervision.

What Success Looks Like

• Membership requests are processed accurately timely and with minimal rework or downstream disruption.

• Stakeholders trust the quality completeness and follow-through of enrollment support.

• Complex membership scenarios are evaluated thoughtfully routed appropriately and resolved using sound judgment.

• Tools documentation and reporting remain current while improvement opportunities are identified and acted on.

Company Culture & Values

The GPO Membership Team values initiative critical thinking accountability and ingenuity. This role is expected to be highly detail oriented while seeing the big picture challenging manual current-state processes surfacing operational risk and helping build durable systems controls reporting and relationships that enable holistic trending root-cause analysis and scalable problem solving.

Work Environment

• Remote work environment Ideally located in TX TN FL or AR.

• This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/workfromhome model. If located in DFW area the selected candidate may be expected to work onsite at our Las Colinas office a minimum of two (2) days per week with the remaining days worked remotely. Specific inoffice days may be designated according to team needs and business priorities.

• Up to 5% travel quarterly; may be higher during training/onboarding depending on location.

• Must be authorized to work in the US unrestricted This position is not eligible for sponsorship.

McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g. H1B O1 E3 H1B1 TN F1 OPT F1 STEM OPT F1 CPT etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future you should not apply for this position.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKessons (or affiliated entities like CoverMyMeds or RxCrossroads) name in fraudulent emails job postings or social media light of these scams please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.

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