Engineering Program Manager, AppleCare
Job Location:
Job Location:
Sunnyvale, CA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
7 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
In AppleCare we believe in providing world-class support to our customers for the devices they have this role you will drive cross-functional diagnostic projects that directly impact the customer experience. Join us and help uphold the high standards of support Apple is known for.
As an AppleCare Engineering Program Manager you will drive the overall execution of diagnostic projects from conceptualization and design to development and deployment. You will work closely with engineering teams to develop requirements drive implementation schedules and coordinate fixes for software and systems-related issues. Additionally you will identify and present cross-functional risks potential issues and their impact on new product release readiness and other key AppleCare initiatives.
Partner with AppleCare Readiness teams and Diagnostic architects to understand and lead systems and software changes impacting iOS macOS cloud-based server infrastructure Core OS and Hardware project implementation plans for new diagnostic requests and execute those plans with cross-functional engineering program reviews and status updates on top engineering issues to all levels of management including senior validation of diagnostic software features and AppleCare diagnostic systems for field releases and new product close inter-team coordination and end-to-end collaboration on all all engineering and technical aspects of AppleCare diagnostic programs are delivered in a timely manner.
Bachelors Degree in Computer Science or a related technical field or equivalent practical experience with 7 years of experience in an engineering program management or related record of managing software directing cross-functional teams through the project of coordinating end-to-end programs from design to of operating systems including iOS macOS iPadOS and with executing product development processes.
Background managing projects with low-level hardware integration of diagnostic software features and systems to negotiate effectively and lead risk management to communicate technical issues clearly to diverse to adapt to shifting priorities and navigate skills to foster inter-team coordination and drive alignment.
As an AppleCare Engineering Program Manager you will drive the overall execution of diagnostic projects from conceptualization and design to development and deployment. You will work closely with engineering teams to develop requirements drive implementation schedules and coordinate fixes for software and systems-related issues. Additionally you will identify and present cross-functional risks potential issues and their impact on new product release readiness and other key AppleCare initiatives.
Partner with AppleCare Readiness teams and Diagnostic architects to understand and lead systems and software changes impacting iOS macOS cloud-based server infrastructure Core OS and Hardware project implementation plans for new diagnostic requests and execute those plans with cross-functional engineering program reviews and status updates on top engineering issues to all levels of management including senior validation of diagnostic software features and AppleCare diagnostic systems for field releases and new product close inter-team coordination and end-to-end collaboration on all all engineering and technical aspects of AppleCare diagnostic programs are delivered in a timely manner.
Bachelors Degree in Computer Science or a related technical field or equivalent practical experience with 7 years of experience in an engineering program management or related record of managing software directing cross-functional teams through the project of coordinating end-to-end programs from design to of operating systems including iOS macOS iPadOS and with executing product development processes.
Background managing projects with low-level hardware integration of diagnostic software features and systems to negotiate effectively and lead risk management to communicate technical issues clearly to diverse to adapt to shifting priorities and navigate skills to foster inter-team coordination and drive alignment.
Required Experience:
Manager
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more
