Engineering Operations Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

JLL - Engineering Operations Manager (M1)

Transform at JLL as a Engineering Operations Manager on a prominent Fortune 500 technology client account! You will work with an integrated facilities management team at our clients critical facilities.

Location: Plano TX 75024& Richardson TX 75082 (splitting time between)
Work Schedule: Onsite M-F 8 AM-5 PM

Reports to: Senior Director Data Center Operations

Estimated base salary range: 97400 - 119200

What this job involves:

As an Engineering Operations Manager at JLL youll provide strategic leadership for maintenance and repair operations across a dynamic portfolio of facilities ensuring optimal performance compliance and client satisfaction. This role positions you as the key liaison between clients operations teams and service providers where youll translate stakeholder needs into actionable maintenance strategies while managing budgets vendor performance and service delivery excellence. Youll develop and implement preventive maintenance programs that extend asset lifecycles and minimize operational disruptions while fostering a culture of continuous improvement through data-driven decision-making and KPI monitoring. At JLL we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career and in this position youll leverage industry best practices and emerging technologies to optimize facility performance and operational efficiency. Leading a team of engineers planners and contractors youll ensure compliance with all regulatory requirements health and safety standards and JLL audit programs while building collaborative relationships across functions. What sets JLL apart is our culture of collaboration locally and across the globe and youll exemplify this by aligning maintenance activities with client objectives managing the financial impact of program changes and delivering high-quality service that consistently exceeds expectations.

What your day-to-day will look like:

• Provide strategic leadership and direction for maintenance and repair operations.
• Collaborate with stakeholders to understand their maintenance and repair needs goals and objectives.
• Manage customer satisfaction discuss any recommended changes to the overall program and the financial impact they may have on facilities operations. Work with the operations team on results/expectations.
• Develop and implement strategies to optimize facility performance minimize downtime and enhance operational efficiency.
• Oversee the delivery of maintenance and repair services ensuring high-quality service delivery compliance with standards and adherence to service level agreements (SLAs).
• Monitor performance of maintenance vendors and contractors through key performance indicators (KPIs) and metrics implementing continuous improvement initiatives.
• Collaborate with cross-functional teams to align maintenance and repair activities with client requirements and operational goals.
• Develop and manage budgets for maintenance and repair operations tracking expenses and identifying opportunities for cost optimization.
• Foster positive working relationships with internal and external stakeholders associated.
• Ensure compliance with regulatory requirements health and safety standards and JLLs policies and procedures.
• Stay informed about industry trends emerging technologies and best practices in facility maintenance and repair.
• Conduct regular site visits and inspections to assess the condition of facilities and identify maintenance needs.
• Develop and implement preventive maintenance programs schedules and protocols to prolong asset lifespan and minimize disruptions.
• Verify accuracy and integrity of maintenance and repair data ensuring appropriate documentation and controls are in place.
• Manages direct reports e.g. Engineers Planner/Schedulers 3rd party contractors/vendors and/or temporary services. Provide on-site support as required to support and manage work efforts.
• Work with Chief Engineer/ Client Engineering team to prioritize and assign duties that align with client/JLL goals and objectives (i.e repairs & maintenance project planning and implementation renovation efforts energy conservation safety goals etc.)
• Assures compliance with JLL Management audit programs; JCAP HSSE and site policies procedures and standard practices. Works with team on alignment and delivery.
• Manage compliance of required local state and federal laws and regulations
• Respond to emergency calls outside normal working hours

Required Qualifications:

• High School diploma or GED equivalent
• Minimum 7 years of IFM hard service management as a 3rd party provider or consultant
• Minimum 5 years of relevant people management experience; especially as a Maintenance Manager or Chief Engineer or similar roles
• Strong technical knowledge of commercial building systems including HVAC electrical plumbing fire/life safety and building automation systems
• Demonstrated leadership experience managing multi-disciplinary engineering teams and developing talent at all skill levels
• Proven track record of budget management financial analysis and cost control in a facilities or property management environment
• Excellent communication and interpersonal skills with the ability to build relationships across all organizational levels and with external stakeholders
• Valid drivers license and ability to travel between properties within assigned portfolio as required
• Working knowledge of building automation systems energy management platforms and computerized maintenance management systems (CMMS)

Preferred qualifications:

• 2 year college degree Trade school education orunion training is desirable
• Military experience (e.g. Army Prime Power Navy ET/Nuke Air Force HVAC/Power Pro Electrician) is a plus.
• Experience maintaining critical data center infrastructure equipment and systems (UPS emergency generators switchgears & chiller plants) is a plus.

Please submit your application with an updated resume location and contact information.
If youre a current JLL employee please apply using the Internal Career Site.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.