Engineering Manager Platform

CharterUP is transforming the $365 billion global group transportation and mobility market with an AI native platform that powers modern charter shuttle and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies CharterUP connects enterprises institutions and event organizers with thousands of vehicles nationwide while increasingly serving as the operating system for large scale shuttle and transit programs across airports campuses industrial sites and major events.

Through real time availability transparent pricing intelligent routing and AI driven dispatch and optimization CharterUP replaces a fragmented and opaque industry with automation accountability and scale.

Why Join Us

• Innovative Impact: Be part of the team thats revolutionizing group travel setting new standards in an industry overdue for change.
• Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc. theres no better time to join our dynamic growth-stage organization.
• Driven Team: Collaborate with some of the most driven minds in tech all while working in a remote-first environment with a tech hub in Austin TX.
• Funding and Stability: Our $60 million Series A funding was just the startwere poised for even greater expansion and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently ensuring long-term stability.

About the Role

CharterUP is looking for an Engineering Manager Platform to lead the team building and operating the technical foundations of our two-sided marketplace. Youll manage infrastructure engineers security engineers site reliability engineers and data engineers helping them deliver secure reliable and scalable systems that support our growing business. Were seeking a strong people leader with sound technical judgment who can balance operational needs with long-term investments in developer productivity security and data capabilities.

Title: Engineering Manager Platform

Reports to: VP Engineering

Location: Austin TX (Hybrid: Monday Wednesday Friday in-office)

What Youll Do

• Lead and Develop the Team: Manage infrastructure security site reliability and data engineers. Set clear expectations provide regular feedback and support career growth through coaching recruiting and performance management.
• Own Platform Strategy and Delivery: Define the teams technical direction and roadmap aligning investments with business and engineering priorities. Balance long-term improvements with operational needs partner requests and delivery commitments.
• Build Reliable Efficient Infrastructure: Guide cloud architecture infrastructure automation deployment systems and shared services. Strengthen observability incident response disaster recovery and cost management in partnership with product engineering teams.
• Advance Security and Data Capabilities: Support security engineers in establishing secure development practices building security tooling and guardrails and driving vulnerability remediation across engineering. Guide data engineers in building reliable pipelines and governed data access for analytics business operations and machine learning.
• Improve Developer Productivity: Treat engineering teams as internal customers. Deliver shared tooling self-service capabilities and practical standards that make software easier to build deploy and operate including effective use of AI-assisted tools and automation.

What Youll Bring

• Engineering Leadership: Experience managing technical teams including platform infrastructure or reliability engineers typically gained through 4 years in management. Demonstrated success in recruiting coaching career development and performance management.
• Technical Foundation: Experience building or operating production systems typically gained through 8 years across engineering and engineering management roles including substantial hands-on technical work. Sound architectural judgment and the ability to guide specialists across multiple disciplines.
• Cloud and Operational Expertise: Experience with AWS or a comparable cloud platform infrastructure as code CI/CD networking and production databases. A track record of improving reliability incident response scalability and cost efficiency.
• Security and Data Fluency: Familiarity with application and cloud security secure development practices vulnerability management compliance programs such as SOC 2 and modern data platforms. Ability to assess tradeoffs and set priorities in partnership with domain experts.
• Collaborative People-First Leadership: Ability to build trust across engineering and business functions communicate technical priorities and risks clearly and lead distributed teams with clear ownership and accountability.

If this role interests you and your experience aligns with many of these qualifications we encourage you to apply. We value relevant skills and experience gained through different career paths.

Recruiting Process

• Step 1: Video interview with Talent Acquisition
• Step 2: Video interview with the hiring manager
• Step 3: Video interviews with team members
• Step 4: Offer and reference check
• Welcome aboard!

We believe great people can live anywhereand they deserve great benefits too. While offerings may vary slightly by location we prioritize hiring near our hubs in Austin Atlanta and Miami as we grow our global team.

• Flexible Work Model: CharterUP operates as a remote-first company with select roles requiring regular in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
• Comprehensive Health & Wellness: Medical dental and vision insurance mental health support virtual care gym discounts and family-building the U.S. we cover 100% of premiums for employees. International benefits align with local standards.
• Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) 8 paid holidays. International policies vary by country.
• Financial Peace of Mind: Company-paid life short-term and long-term disability insurance where available.
• Performance-Driven Culture: Join a fast-moving ambitious and collaborative team that wins together.
• Referral Rewards: Earn bonuses for bringing top talent to the team.
• Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
• Top-Tier Tech: Choose a Mac or PC plus monitor keyboard and mouse to hit the ground running.

CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive accessible and respectful workplace. We consider all qualified applicants without regard to race color religion sex sexual orientation gender identity or expression age national origin ancestry disability medical condition marital status veteran status or any other protected characteristic in accordance with applicable federal state and local laws in the United States and Canada. If you require accommodation during the recruitment process please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation please contact your recruiter.

Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona Florida Georgia Hawaii Mississippi Missouri North Carolina New Hampshire Nevada New York Oklahoma South Dakota Tennessee Texas Utah Washington and Wyoming.

We hire in the U.S. and Canada and are actively expanding our global footprint.