Engineer I, Network Performance

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

Join Verizon as we build out our industry-leading network to transform how people businesses and technologies connect. As a RAN Performance Engineer you will deliver key technical support covering network service issues optimization maintenance and overall network transformation. Your technical assistance will help keep our systems operating smoothly while revolutionizing how our customers live work and play. We are looking for a detail-oriented RAN Performance Engineer / 5G RAN Performance Engineer to oversee field execution wireless network testing and parameter tuning across multi-vendor 5G and LTE this role you will analyze and optimize Key Performance Indicators (KPIs) to deliver exceptional network quality and user experience.

Our customers rely on our networks to perform flawlessly at all this role you will investigate analyze and resolve complex data and network performance issues to maintain seamless reliable service. Your contributions will directly boost customer satisfaction and maintain our competitive edge. Additionally you will leverage Artificial Intelligence (AI) platforms and tools whenever possible to drive efficiency in a fast-evolving technical landscape.

• Performing field drive/walk testing and post processing & analysis of logs of relevant technologies and Key Performance Indicators. Analyzing Layer 3 drive test data and coming up with optimization strategies.
• Performing indoor RF coverage assessments by collecting scanner data evaluating PCI pollution RSRP and SINR and diagnosing coverage or interference gaps.
• Managing customer eFEMTO deployments and diagnosing in-building system issues collaborating with senior engineers to resolve customer complaints.
• Troubleshooting maintaining and optimizing network applications and systems to maximize overall performance and availability.
• Evaluating service performance trends evaluating network coverage gaps and formulating recommendations to enhance coverage.
• Driving problem-tracking tickets across systems and continuously refining operational workflows.

Youre a motivated self-starter and quick learner who thrives in a fast-paced environment. You meet all new challenges with a commitment to quality and team collaboration. You are flexible dependable and work well in varying environments.

Youll need to have:

• Bachelors degree or one or more years of work experience.
• One year of work experience in IT or Networking.
• Strong analytical problem-solving skills paired with verbal and written communication abilities for technical presentations.

Even better if you have one or more of the following:

• Two or more years of hands-on technical experience in RF testing network optimization and wireless deployment.
• Familiarity with passive and active RF components used inside buildings such as splitters couplers antennas and bi-directional amplifiers (BDAs).
• Demonstrated understanding of OEM infrastructure platforms including Nokia and Samsung Inbuilding Macro & Small Cell solutions..
• Hands-on experience with field testing tools and post-processing applications including Actix TEMS XCAL XCAP JDSU WindCatcher TrueCall xLPT IRIS and Optis Analyzer.
• Familiarity with RF planning software and reporting platforms such as Atoll IBWave MapInfo Professional and Google Earth Pro.
• Skill in tuning and validating propagation models to align RF predictions with real-world walk/drive test performance data.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.