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Engagement Guide


Job Location:

Cleveland, TN - USA

Monthly Salary: Not provided by the employer
Posted: 26 August 2026 (9 days ago)
Application Deadline: 23 November 2026
Vacancies: 1 Vacancy

Job Summary

GALLERY SECURITY & OPERATIONS:

Learn model and apply museum philosophy policies and procedures with visitors and

peer staff inside moCas galleries and other public spaces.

  • Activate and deactivate exhibitions at the start and end of public hours.

  • Monitor and maintain accessibility appearance and cleanliness of all galleries and public areas.

  • Enforce security and safeguarding policies that ensure the safety of visitors artworks and spaces.

  • Monitor for unintended changes in the condition of artwork on display.

  • Monitor for environmental changes that may impact artwork conservation.

  • Actively update and apply knowledge of moCas exhibitions mission events facility and emergency and incident procedures.

VISITOR ENGAGEMENT:

Initiate and lead interaction with diverse museum visitors using question-based art

object-focused methods about new frequently changing material ideas and

exhibitions.

    • Participate in all learning workshops for exhibition content and engagement strategies.

    • Cooperate with and model excellence in engagement strategies for peer Engagement Guides.

    • Implement accessibility and equity policies exhibit an openness to multiple forms of knowledge and experience and regularly participate in a reflective professional practice.



This position pays $14 hourly
JOB SPECIFIC QUALIFICATIONS:
  • Interest in education museums contemporary art and/or culture

  • Motivated reliable responsible and professionally oriented

  • Upholds obligations and follows established procedures

  • Fluency in English with awareness and confidence in both verbal and non-verbal communication

  • Computer competency and efficiency with Google Apps

ESSENTIAL PHYSICAL REQUIREMENTS:
    • Communicate clearly with museum staff and visitors

    • Able to work in a public-facing role

    • Lift and move up to 15 lbs

    • Positioned for extended periods of time on concrete floors

    • Positioned for extended periods of time at a counter-height desk

    • Operate a computer for extended periods of time

    • Move quickly between various facility areas


About Company

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Explore Case Western Reserve University: one of the top-ranked schools in Ohio and one of the best research universities in the U.S. Located in Cleveland, Ohio.

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