Employment Office Specialist #66

Maintains the Senate Employment Bulletin/Internship Opportunities Bulletin by posting and removing advertisements; runs reports to determine which vacancies have been posted. Maintains communication with Administrative Managers and Chiefs of Staff within Member offices and committees to determine if the advertisements need to be archived or re-posted. Responds to inquiries within the Employment Offices general inbox; provides guidance to the general public looking for assistance from the Employment Office. Interviews Resume Bank applicants to provide guidance on employment in Congress ensuring applicants receive comprehensive information regarding congressional operations and Senate employment practices; reviews resumes and suggests methods for improvement. Supports Senator-elect resume collection during election cycle; coordinates with Senator-elect designees to provide applications of candidates and maintains metrics. Performs recruitment support duties for SAA recruitment as assigned by management contributing to operational support and process improvements. Other duties as assigned.

• For conditions of employment and citizenship requirements please visit the job announcement on the United States Senate Career Page at Work Experience
  • At least 1-3 years of relevant experience in customer service.

  Required Special Skills/ Knowledge

  • As part of our hiring process we may conduct a skills assessment to better understand an applicants proficiency in key areas relevant to the role.
  • In keeping with the policy of conflicts of interest relatives of Sergeant at Arms employees are not eligible to work in the Human Resources Office.
  • Knowledge of or the ability to learn departmental rules regulations procedures and functions including policies and regulations set by the Senate Rules Committee and the Senate Committee on Ethics.
  • Knowledge of office equipment computers and relevant software/Web applications and spreadsheets and databases.
  • Ability to prepare and maintain records and reports.
  • Ability to establish and maintain effective working relationships with Senate staff and resolve customer problems.
  • Knowledge of editing and publishing content on websites.
  • Demonstrated understanding of compliance requirements and organizational policies ensuring all work is performed in alignment with established standards.
  • Ability to communicate clearly professionally and appropriately with diverse audiences both verbally and in writing.
  • Ability to apply strong analytical skills to evaluate information identify issues and develop effective solutions.
  • Ability to utilize sound decision-making skills to select suitable approaches and actions in a timely manner.
  • Ability to demonstrate resourcefulness by effectively identifying and leveraging available tools information and networks to resolve challenges.
  • Ability to maintain a high level of customer focus by understanding needs delivering quality service and fostering positive customer experiences.
  • Ability to work collaboratively with colleagues and stakeholders to achieve shared goals and contribute to a cohesive team environment.
  • Ability to adapt effectively to changing priorities environments and expectations demonstrating flexibility in approach.

  Desired Qualifications

  • Knowledge of Elementor/WordPress Adobe Creative Cloud or other software to produce digital and web content.
  • Familiarity with the Senate office environment.
  • Demonstrated ability to handle sensitive and confidential information with discretion professionalism and sound judgement.
  • Knowledge of Microsoft products.

  Working Conditions

  • Sedentary.
  Education

  High School Diploma/GED.

  Additional information

  The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules regulations and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email with Applicant Accommodation in the subject line. No moving relocation or pre-employment travel expenses will be paid for this position or while in application for this position.

  Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.