Employee Engagement Program Manager

Imagine what you could do here! The people here at Apple dont just create products they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. At Apple inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best worldwide Retail Engagement Marketing and Merchandising (REMM) team creates and delivers programs campaigns initiatives and experiences that help Apple Retails customers and teams discover buy and go further with Apple products and services. These efforts increase awareness drive conversion and grow affinity for day Apple Retail teams around the world learn something new share what they know and get better at their craft. This role exists to make those moments better than they are today and to imagine what they could become. Its a mix of strategic thinking and hands-on building.

This role drives strategy and delivery for new team engagement experiences partnering with technology design and content teams to bring them to life. Youll help define the desired outcome then shape a practical path to reach it making the trade-offs required as ideas meet existing tools and processes. Some communications writing and learning development work comes with the role in support of the experiences you help build and similar innovation initiatives. nn-Help define the strategy desired outcomes and requirements for new engagement experiencesn-Guide cross-functional teams from concept through launchn-Make and communicate the strategic trade-offs that keep the outcome intact as conditions changen-Partner with designers writers and learning strategists to incorporate critical points of view while keeping the final experience cohesive

Partner with leadership to define strategy and desired outcomes for new engagement experiences forming a clear point of view on scope sequencing and the team member needs to work must servenGuide cross-functional teams and partners across technology design content and learning from concept through launchnShape the path from idea to delivery setting priorities and making and communicating the trade-offs that keep the essential intent intact as constraints emergenStay current on developments across retail technology and AI and bring that perspective into what gets built and whennLead change management for new tools and ways of working and develop the communications and learning content needed to launch and support themnDefine what success looks like for new engagement experiences and analyze feedback and performance data from tests and existing tools to determine whats working what isnt and what to adjust in future work

7 years in strategy design product management user experience internal engagement program management or a similar disciplinenDemonstrated experience translating a strategy or vision into a delivered product program or experiencenExperience leading cross-functional teams and partners through the full arc of delivery from concept to launch

Background in strategy or design with a track record of keeping an outcome intact while the path to reach it evolvesnExperience delivering digital products or experiences in close partnership with technology and design teamsnFluency in retail and technology developments with a habit of anticipating whats next and adjusting course earlynDemonstrated ability to analyze data and information identify problem statements build solutions and iteratenExperience leading change management for new tools or ways of working across a large global organizationnOutstanding organizational documentation and communication skills including presenting to and influencing senior leaders