Employee Communications Mgr

If youre energized by shaping culture telling stories that matter and creating moments that connect employees to where were going as a company this is your role. As a Manager Employee Communications & Experiences youll help bring some of ServiceNows most important experiences stories and priorities to life for our global employee community. 

Youll lead experiences and communications strategies that connect our people to our culture and businessfrom the moments that celebrate who we are to the company milestones shaping where were headed next. Youll work across teams and geographies bringing together great storytelling creative thinking and thoughtful employee experiences to drive understanding connection and action. 

Youll report to the Director Employee Communications & Experiences. This is a highly collaborative role with plenty of room to learn grow experiment and innovateand an opportunity to make an impact on how employees experience ServiceNow. 
 
What youll get to do in this role: 

• Lead global employee events tied to our integrated Cultural Moments strategy bringing together experiences across key programs connected to our Employee Belonging Groups Global Impact and Sustainability priorities product launches and other moments that matter to our employees and business. 

• Shape communications strategies for milestone company experiences including our quarterly town hall SNL: ServiceNow Live annual Employee Kickoff and other global momentsbuilding narratives and engagement strategies that connect employees to our company strategy and priorities. 

• Create global employee engagement campaigns that turn company initiatives into compelling opportunities for employees to participate connect and take action. 

• Support live events on site leaning in with the team that makes the magic happen for our employees.  

• Bring our AI story to life for employees developing fresh AI-centered content and campaigns that build understanding excitement and momentum around this critical area of our business. 

• Connect the dots across teams and initiatives partnering with stakeholders across Communications Employee Belonging ESG Product Marketing and other functions to create cohesive employee experiences. 

• Turn strategy into execution owning programs from initial concept and planning through launch measurement and iteration while keeping partners aligned along the way. 

• Experiment with new ways to engage our people bringing curiosity and creativity to how we use content channels experiences and emerging technology to reach a global workforce. 

• Measure what works and keep making it better using employee insights engagement data and feedback to evolve strategies and strengthen the impact of our programs. 

• Learn grow and contribute to the team building your expertise while collaborating with a team thats constantly looking for smarter more creative ways to connect and engage our people. 

Qualifications :

• Bachelors degree in English Journalism Public Relations Communications or related field 

• 6-8 years of experience in internal communications or employee engagement  

• Strong project management skills with demonstrated ability to own large complex workstreams independently 

• Excellent written and verbal communications skills; ability to write for multiple audiences and in various formats 

• Self-starter who takes ownership without needing heavy oversight; eager to learn and jump into ambiguous situations 

• Resourceful and self-motivated; able to independently prioritize shifting workloads in a fast-paced constantly evolving environment 

For positions in this location we offer a base pay of $126800 - $221900 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time